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Did You Know?

BWSC’s water is considered “soft” (has a lower mineral concentration-calcium and magnesium). This usually means less dishwashing soap, laundry detergent, or other soaps are needed.

Hours of Operation

BWSC entrance

The Boston Water and Sewer Commission has 24 hour, 7 days a week, 365 days a year service for emergencies. Departments within the Commission have regular hours of operation year-round for customer service. They are as follows:

Customer Service and Collections

8:00 AM - 5:00 PM     Monday, Tuesday, Thursday and Friday

8:00 AM - 7:00 PM     Wednesdays

Administrative Offices

8:00 AM - 5:00 PM     Monday through Friday

Engineering Customer Service

8:00 AM - 5:00 PM     Monday through Friday

Meter Installation & Meter Shops

7:30 AM - 4:00 PM     Monday through Saturday

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Copyright © 2014 Boston Water and Sewer Commission 980 Harrison Ave. Boston, MA 02119 617-989-7000