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Did You Know?

Itís important to keep sidewalks in front of homes and businesses clear of ice and snow to avoid falls and injury. To avoid flood and traffic accidents, do not shovel snow from driveways and sidewalks into the street.

Hours of Operation

BWSC entrance

The Boston Water and Sewer Commission has 24 hour, 7 days a week, 365 days a year service for emergencies. Departments within the Commission have regular hours of operation year-round for customer service. They are as follows:

Customer Service and Collections

8:00 AM - 5:00 PM     Monday, Tuesday, Thursday and Friday

8:00 AM - 7:00 PM     Wednesdays

Administrative Offices

8:00 AM - 5:00 PM     Monday through Friday

Engineering Customer Service

8:00 AM - 5:00 PM     Monday through Friday

Meter Installation & Meter Shops

7:30 AM - 4:00 PM     Monday through Saturday

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Copyright © 2015 Boston Water and Sewer Commission 980 Harrison Ave. Boston, MA 02119 617-989-7000