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Did You Know?

Cloudy tap water, also known as white water, is caused by air bubbles. It is completely harmless. The best thing to do is let tap water sit in an open container until the bubbles naturally disappear.

Hours of Operation

BWSC entrance

The Boston Water and Sewer Commission has 24 hour, 7 days a week, 365 days a year service for emergencies. Departments within the Commission have regular hours of operation year-round for customer service. They are as follows:

Customer Service and Collections

8:00 AM - 5:00 PM     Monday, Tuesday, Thursday and Friday

8:00 AM - 7:00 PM     Wednesdays

Administrative Offices

8:00 AM - 5:00 PM     Monday through Friday

Engineering Customer Service

8:00 AM - 5:00 PM     Monday through Friday

Meter Installation & Meter Shops

7:30 AM - 4:00 PM     Monday through Saturday

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Copyright 2015 Boston Water and Sewer Commission 980 Harrison Ave. Boston, MA 02119 617-989-7000