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Hours of Operation

BWSC entrance

The Boston Water and Sewer Commission has 24 hour, 7 days a week, 365 days a year service for emergencies. Departments within the Commission have regular hours of operation year-round for customer service. They are as follows:

Customer Service and Collections

8:00 AM - 5:00 PM     Monday, Tuesday, Thursday and Friday

8:00 AM - 7:00 PM     Wednesdays

Administrative Offices

8:00 AM - 5:00 PM     Monday through Friday

(except holidays and Thanksgiving eve.)

Engineering Customer Service

8:00 AM - 5:00 PM     Monday through Friday

Meter Installation & Meter Shops

7:30 AM - 4:00 PM     Monday through Saturday

BWSC Offices will be closed on the following holidays

(24 hour emergency service available)

2017 Dates

   New Year's Day January 1
   Martin Luther King Day January 16
   President's Day February 20
   Patriots Day April 17
   Memorial Day May 29
   Independence Day July 4
   Labor Day September 4
   Columbus Day October 9
   Veterans Day November 10
   Thanksgiving November 23
   Christmas December 25

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