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Did You Know?

You can help prevent street flooding by keeping catch basins clear of leaves, trash and other debris.

Hours of Operation

BWSC entrance

The Boston Water and Sewer Commission has 24 hour, 7 days a week, 365 days a year service for emergencies. Departments within the Commission have regular hours of operation year-round for customer service. They are as follows:

Customer Service and Collections

8:00 AM - 5:00 PM     Monday, Tuesday, Thursday and Friday

8:00 AM - 7:00 PM     Wednesdays

Administrative Offices

8:00 AM - 5:00 PM     Monday through Friday

(except holidays and Thanksgiving eve.)

Engineering Customer Service

8:00 AM - 5:00 PM     Monday through Friday

Meter Installation & Meter Shops

7:30 AM - 4:00 PM     Monday through Saturday

BWSC Offices will be closed on the following holidays

(24 hour emergency service available)

2015 Dates
   New Year's Day January 1
   Martin Luther King Day January 19
   President's Day February 16
   Patriots Day April 20
   Memorial Day May 25
   Independence Day July 3
   Labor Day September 7
   Columbus Day October 12
   Veterans Day November 11
   Thanksgiving November 26
   Christmas December 25


Copyright 2016 Boston Water and Sewer Commission 980 Harrison Ave. Boston, MA 02119 617-989-7000