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Did You Know?

Removing leaves from street gutters can prevent street flooding by allowing water to flow freely into runoff and drainage systems.

Hours of Operation

BWSC entrance

The Boston Water and Sewer Commission has 24 hour, 7 days a week, 365 days a year service for emergencies. Departments within the Commission have regular hours of operation year-round for customer service. They are as follows:

Customer Service and Collections

8:00 AM - 5:00 PM     Monday, Tuesday, Thursday and Friday

8:00 AM - 7:00 PM     Wednesdays

Administrative Offices

8:00 AM - 5:00 PM     Monday through Friday

(except holidays and Thanksgiving eve.)

Engineering Customer Service

8:00 AM - 5:00 PM     Monday through Friday

Meter Installation & Meter Shops

7:30 AM - 4:00 PM     Monday through Saturday

BWSC Offices will be closed on the following holidays

(24 hour emergency service available)

2019 Dates

   New Year's Day January 1
   Martin Luther King Day January 21
   President's Day February 18
   Patriots Day April 15
   Memorial Day May 27
   Independence Day July 4
   Labor Day September 2
   Columbus Day October 14
   Veterans Day November 11
   Thanksgiving November 28
   Christmas December 25

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