Customers are responsible for protecting their water meter and pipes from freezing. Insulate your meter and all pipes in unheated spaces.
Before beginning any connection repair, demolition or new construction, you will need to research the property. Boston Water and Sewer Commission (BWSC) maintains an archive of historical and contemporary maps. BWSC’s maps are stored and maintained in electronic format. Mapping includes orthophotos displaying aerial views of landmarks and landbase maps displaying the underlying infrastructure.
In addition, BWSC also maintains connection cards, record plans, takings, easements and other detailed information to help you successfully plan and complete your project.
To assist you in your research, BWSC has compiled a Site Plan Checklist. Under Section G, Utility Research Requirements, there is a listing that will help your research. Once you have completed your research, and depending on the purpose of your research, you may need to fill out a General Service Application (GSA).
For more information, visit BWSC’s Engineering Customer Services Counter, located at 980 Harrison Avenue, Boston, or call them at 617-989-7600.