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Did You Know?

After a snow storm, you should shovel the snow away from fire hydrants in front of your home or business. This will greatly help the Fire Department in the event of an emergency, when response time is crucial.

Report a Sewer Sanitary Overflow (SSO)

Basement SSO

To report a sanitary sewer overflow (SSO) or sewer backup, call BWSC’s 24 Hour Emergency Service Line at 617-989-7000.

If you encounter a SSO in your home or business:

  • Avoid contact with sanitary flow
  • Report any SSO to BWSC
  • Use caution while cleaning following a backup or contact a cleaning contractor. See Cleanup Procedures after a Sewer Backup for more information.

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