Site Navigation

Customer Login

Need help logging in?

Did You Know?

In 1848, Lake Cochituate in Natick was utilized as Bostonís second surface water supply to meet the needs of the cityís growing population.

Neighborhood Site Visits

site visit

The Boston Water and Sewer Commission regularly visits locations throughout Boston neighborhoods to facilitate customers who wish to conduct business with a Community Services officer. BWSC staff will be able to:

  • Accept payments (check or money order only).
  • Resolve billing or service complaints
  • Review water consumption data for your property
  • Arrange payment plans for delinquent accounts.
  • Process elderly or disabled persons discount forms
  • Explain BWSC customer programs

For additional information, please contact Dolores Randolph at 617-989-7000.

2017 Site Visits July-December Schedule

Footer