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Did You Know?

You can tell if your toilet leaks by putting a few drops of food coloring in your tank. Do not flush. If color appears in your bowl within 10-15 minutes, you have a leak.

Neighborhood Site Visits

site visit

The Boston Water and Sewer Commission regularly visits locations throughout Boston neighborhoods to facilitate customers who wish to conduct business with a Community Services officer. BWSC staff will be able to:

  • Accept payments (check or money order only).
  • Resolve billing or service complaints
  • Review water consumption data for your property
  • Arrange payment plans for delinquent accounts.
  • Process elderly or disabled persons discount forms
  • Explain BWSC customer programs

For additional information, please contact Dolores Randolph at 617-989-7000.

2017 Site Visits July-December Schedule

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