Boston uses one of the most innovative automated meter reading systems, SmartRead.  The system is installed in homes and businesses citywide.  Water meters are read remotely by radio frequency thereby eliminating the need for meter readers to enter your property for meter readings. SmartRead technology is safe, secure and provides consistently accurate meter readings.

Water usage is recorded daily and customers can review their water consumption online.  Daily and monthly water usage readings are listed and displayed graphically.  Customers can monitor usage to evaluate personal conservation efforts, to track unusual usage patterns and to identify costly leaks.  With information about leaks, property owners can take action quickly to make repairs, resulting in considerable savings.

To see information about your water usage:

Go to Your Account to access the online information. 

You can:

• View your water bill online

• Pay your water bill online

• View consumption statistics