Only 3% of the water on Earth is freshwater. Of that 3%, only 1% is available as drinking water. The other 2% is frozen in polar ice caps.
You can find out more about your rights by contacting the Customer Service Department at 617-989-7800 or the Collections Department at 617-989-7070. You may also download a copy of the BWSC's Billing Termination and Appeal (BT&A) Regulations.