Sewer backups and overflows are typically the result of grease buildup which can cause property damage, environmental problems and other health hazards. The easiest way to solve grease problems and help prevent overflows is to keep fats, oils and grease out of the sewer system. Never pour grease down sink drains or into toilets.
Homeowners 65 years of age or older or fully disabled homeowners living in one to four family homes are eligible for a 25% discount on the water portion only of their bill. Sewer and miscellaneous charges are not included within the discount. Only owner-occupied residential properties are eligible for the discount.
To apply for a discount on your water portion charges, you must fill out the Discount Form, available at BWSC offices at 980 Harrison Avenue, Boston or by downloading the Discount Application form. In addition, senior citizens must provide proof of age such as a birth certificate, driverís license or MBTA senior citizen pass. For disabled persons, you must provide a doctorís note or an Award Letter from Social Security or the Veteransí Administration.
For additional information, please contact the BWSC Customer Service Department at 617-989-7800.