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Did You Know?

Water helps you digest food and then turn that food into energy. Water regulates body temperature, keeps your mouth moistened, and maintains muscle tone. Water carries nutrients and oxygen to every cell in the body, and protects and cushions vital organs and joints.

Disputing Your Bill

If for any reason you believe your bill is wrong, you may file a dispute within 30 days of the billing date noted on the bill statement. Contact or write to a representative of the Customer Service Department and explain the amount you believe to be in error and the reason you believe there has been an error. If you need any assistance in filing a dispute, please contact BWSC's Customer Service Department at (617) 989-7800.

For more information on the appeals process, consult the BWSC Billing, Termination and Appeal Regulations (BT&A).

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