For your convenience, BWSC’s Customer Service Department is open until 7:00 PM on Wednesdays.
BWSC offers its customers a variety of payment options:
Visit the Your Account page and use CheckFree to make electronic payments using your checking/money market, credit card (BWSC accepts MasterCard, VISA and Discover) or debit card.
Mail check or money order directly to:
Boston Water and Sewer Commission
980 Harrison Avenue
Boston, MA 02119
Visit BWSC’s Payment Booth located on the first floor at 980 Harrison Avenue, Boston. You may pay by cash, check, money order or credit card. We accept MasterCard, VISA, Discover and debit cards. Our hours are:
Monday, Tuesday, Thursday and Friday – 8:00AM to 5:00PM
Wednesday – 8:00AM to 7:00PM
Pay by check or money order at fourteen (14) neighborhood locations. Please, no cash is accepted. View the Neighborhood Site Visit page to find a payment site in your area.
If you have a credit on your bill, you may have the amount applied to future bills, transferred to another account or you may request a refund. Contact the Customer Service Department for assistance at 617-989-7800.