BWSC Financial Assistance Programs

BWSC recently approved the Stormwater Charge set for early 2024. Linked below are the Credit and Grant program. Customers can receive a 30% credit off their stormwater charge for a demonstrated use of a Best Management Practice.

To read more about the Stormwater Charge Program click here.

Stormwater Grant Program

Stormwater Credit Program

For question regarding the grant program please email us at [email protected]

For question regarding the credit program please email us at [email protected]

Should you have any questions about the stormwater charge or the Stormwater & Green Infrastructure Assistance Program, please contact [email protected] or call us at 617-989-7899.

Homeowners who are 65 years of age and older, or fully disabled who live in a 1-4 family residential dwelling are eligible for a 30% discount on their monthly water,sewer and stormwater charges.

Owner-occupied, residential properties are eligible for the discount. Properties held in trust are eligible for the discount providing that the applicant is both a trustee and a beneficiary of the trust and submits a copy of the written trust instrument that has been recorded at the Registry of Deeds. Properties that are ineligible for the discount include commercial properties and condo units. 

To apply for a discount on your water and stormwater portion charges fill out the Discount Form, which is available to download as a PDF or obtain at BWSC offices. 

Homeowners requesting an elderly discount must provide proof of age such as a birth certificate, driver’s license or MBTA senior citizen pass. Disabled persons must provide a doctor’s note or an Award Letter from Social Security or the Veterans’ Administration. 

The completed form and documentation can be mailed, faxed, or submitted to BWSC offices at:

              Boston Water and Sewer Commission
              Attn: Customer Service
              980 Harrison Avenue
              Boston, Massachusetts 02119

              Fax:  617-989-7710

For additional information, please contact Customer Service at 617-989-7800.

Elderly & Disability Discount Form

The form can be download by clicking the ABOVE button. Then, completed forms and documentations can be mailed, faxed, or submitted to BWSC offices at:

              Boston Water and Sewer Commission
              Attn: Customer Service
              980 Harrison Avenue
              Boston, Massachusetts 02119

              Fax:  617-989-7710

The form can also be completed, securely, online by clicking button BELOW. DocuSign is tool that allows for legal signatures to be obtained, and for personally protected information to be safely and securely submitted online.

Elderly & Disability Discount Form (Digital Form)

The Lead Replacement Incentive Program exists to encourage property owners to replace private lead water services. While private water service connections are the responsibility of the owner, BWSC has developed this program as an incentive to remove lead from water services. The lead replacement will come at no cost to the owner.

BWSC reserves the right to determine the eligibility of a property.

For more information, call the Lead Hotline at 617-989-7888.

Lead Replacement Brochure

BWSC's Sewer Lateral Financial Assistance Program is designed to assist property owners with the repair or replacement of their sewer laterals.

Sewer Lateral Financial Assistance Program