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Join New England's largest retail water & sewer provider!

Boston Water and Sewer Commission (BWSC) is a dynamic public agency, comprised of approximately 500 employees consisting of engineers, planners, financial staff, information technology specialists, customer service representatives, skilled laborers and many others. BWSC owns and operates the water distribution, wastewater collection and stormwater drainage systems that service the City of Boston. As the largest retail water and wastewater utility in New England, we are committed to providing the most efficient, cost effective water and wastewater services to the residents and businesses of Boston.

BWSC's dedicated staff employs today's cutting edge technology to get the job done and we offer our employees excellent benefits including health and life insurance, tuition assistance, subsidized transportation and more.

Employees must be Boston residents on their date of hire and for the duration of their employment subject to BWSC policies and collective bargaining agreements.

BWSC is an Equal Opportunity/Affirmative Action Employer.

Hiring of a prospective employee is conditioned upon a negative drug screen.

You are invited to apply for any open position listed for which you are qualified.

How to Apply:

  1. Submit your resume and cover letter online, please send attachments in PDF or Microsoft Word format, if not please fax to 617-989-7754 OR
  2. Visit our Human Resources Department at 980 Harrison Avenue Boston, MA 02119

We are located on several MBTA bus routes and visitors' parking is available on-site. Our office is open Monday through Friday, 8:00AM to 5:00PM.

Come join our team!

Current Openings

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Project Coordinator

Essential Functions

Position Purpose: Coordinates the maintenance and upgrades of the Commissionís sewer and storm drainage hydrologic and hydraulic models in accordance with best industry practices and the Commissionís Consent Decree. Assists in the fulfillment of model report development, production and distribution. Essential Functions: (The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Coordinates all file management of the sewer and storm drain models with the Project Manager overseeing the models management and issues new files to users with appropriate documentation. Utilizes Commission sewer and stormwater management models for localized projects. Utilizes models that estimate pollutant loadings into receiving waters and updates the models to reflect stormwater management system installation. Performs modeling and analytical services as requested for operational issues, including but not limited to emergency situations. Supports Commission staff with integrating future models with other applications or programs the Commission implements. Performs periodic calibrations and verifications using data from a variety of sources. Assists in meeting the NPDES permit reporting requirements for the Commissionís Stormwater Permit, the CSO permit and the Commissionís Consent Decree. Assists in preparing informational model files that can be used to instruct Commission staff on sewer and storm drainage system operations. Coordinates with all necessary departments, consultants and database staff to obtain data on actual field conditions in order to refine data files for the hydraulic models and keeps the models representative of actual conditions. Coordinates with the IT Department regarding the purchase of hardware, software and maintenance contracts. Prepares annual and supplementary budget requests for the program. Completes specific modeling projects and creates new models, expands available models or modifies existing models as needed to provide analysis of system performance, incorporate additional information gathered or respond to request for model development efforts. Coordinates with other staff members on model development and provides assistance and training to other staff related to the system models and upgrades to system files. Ensures compliance with Commission policies, procedures and directives, and with regulatory requirements and applicable engineering standards. Ensures all activities are coordinated with Commission divisions and other outside concerns. Prepares reports to summarize stormwater pollutant loading improvements as stormwater management systems are installed. Provides professional written reports as directed. Manages Commission projects overseen by outside consultants. Performs similar or related work as required, directed or as situation dictates.

Qualifications

Education, Training and Experience: Bachelorís Degree in Civil, Sanitary or Environmental Engineering or related field with emphasis on hydraulic engineering. Five (5) years of experience in wastewater facilities design, including hydrologic and hydraulic analysis utilizing computer modeling, and other wastewater facility engineering. Any equivalent combination of education, training, and experience. Knowledge, Ability and Skill: Knowledge: Knowledge of sustainable and stormwater infrastructures. Knowledge of fundamental engineering principles in designing sewer, drain and water construction projects, applies scientific, engineering and management principles to the analysis of engineering problems and designs solutions, interprets technical reports and drawings. Demonstrated experience knowledge and skill in using computer applications such as hydrologic and hydraulic models of wastewater and storm drainage systems (e.g. HYDROWORKS/ Infoworks, PCSWMM), databases GIS and data collection systems. Demonstrated knowledge and skill in the calibration and verification of complex hydrologic and hydraulic computer models. Ability: Ability to apply scientific, engineering and management principles to the analysis of engineering problems and ability to design solutions to same. Ability to interpret technical reports and drawings. Skill: Excellent written and verbal communication skills; proficient computer skills including MS Office applications and specialized software including AutoCAD and computerized hydraulic software; Operates all listed tools and equipment.

Starting Salary

$1,346.16 - $1,798.61  (Weekly)Apply

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Project Coordinator Stormwater Infrastructure

Essential Functions

Position Purpose: Coordinates the Commissionís environmental sustainability efforts to ensure long-term management of stormwater issues in accordance with best industry practices and the Commissionís Consent Decree. Essential Functions: (The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Reviews projects for stormwater management including infiltration, storage and treatment. Assists the Director of Planning and Sustainability, Director of Engineering and Chief Engineer in all matters related to Federal, State and Local regulations related to stormwater. Develops and maintains written specifications, standard details and manuals for stormwater management. Reviews and recommends new technologies for stormwater management. Reviews Commission projects and develops recommendations to incorporate methods of stormwater infiltration and Green Infrastructure Practices into other types of Commission projects. Assists in the review of stormwater detention and infiltration systems for private developments. Works with public agencies to design and implement stormwater management systems for public ways, parks and other public spaces. Develops and maintains tracking program to monitor type and location of stormwater management systems. Utilizes Commission sewer and stormwater management models for localized projects. Utilizes models to estimate pollutant loadings into receiving waters and updates models to reflect stormwater management system installation. Reviews and recommends new technologies for stormwater management. Prepares reports to summarize stormwater pollutant loading improvements as stormwater management systems are installed. Ensures compliance with Commission policies, procedures and directives, and with regulatory requirements and applicable engineering standards. Ensures all activities are coordinated with Commission divisions and other outside concerns. Provides professional written reports as directed. Manages Commission projects overseen by outside consultants. Performs similar or related work as required, directed or as situation dictates.

Qualifications

Education, Training and Experience: Bachelorís Degree in Civil Engineering, City Planning or Environmental Management is required; Masterís Degree in city planning, engineering or environmental management preferred. Certification in ďGreenĒ or other sustainable infrastructure rating system. Five (5) years of experience in the planning, design and review of Best Management Practices, Green Infrastructure, or Low Impact Development practices for Stormwater or public works projects. Any equivalent combination of education, training, and experience. Knowledge, Ability and Skill: Knowledge: Knowledge of sustainable and stormwater infrastructures. Knowledge of fundamental engineering principles in designing sewer, drain and water construction projects, applies scientific, engineering and management principles to the analysis of engineering problems and designs solutions, interprets technical reports and drawings. Ability: Ability to apply scientific, engineering and management principles to the analysis of engineering problems and ability to design solutions to same. Ability to interpret technical reports and drawings. Skill: Excellent written and verbal communication skills; proficient computer skills including MS Office applications and specialized software including AutoCAD and computerized hydraulic software; Operates all listed tools and equipment.

Starting Salary

$1,346.16 - $1,789.61  (Weekly)Apply

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Support Analyst II

Essential Functions

Position Purpose: Provides support to end users on various software programs and resolves end user problems. Essential Functions: (The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Supports end users on various software programs and resolves end user problems. Completes incoming service requests from end-users to resolve software application issues. Performs hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. Resolves more complex technical user issues referred by junior staff. Records, tracks, and documents the problem-solving process, including all successful and unsuccessful decisions made and actions taken through final resolution. Communicates application problems and issues to internal/external developers and the IT support team. Tests, fixes and performs post-resolution follow-up to ensure problems have been adequately resolved. Identifies and learns appropriate software applications used and supported by the Commission. Coordinates with department heads to assess departmental documentation needs and objectives. Develops and delivers documentation for new and existing software applications, including all SOPs, process manuals and materials, procedural manuals, and change management process manuals. Creates, administers, analyzes, and reports on end-user needs and skills assessments. Reviews and updates training materials and documentation. Performs similar or related work as required, directed or as situation dictates.

Qualifications

Education, Training and Experience: Bachelorís Degree in computer science, information systems or related field. Three (3) years of relevant work experience including experience with application software and technical support in the IT field. ITIL, Microsoft Office Specialist (MOS), MCSA or other relevant certifications preferred. Any equivalent combination of education, training and experience. Knowledge, Ability and Skill: Knowledge: In-depth, hands-on knowledge of enterprise and desktop applications, including Microsoft Office. Proven experience with support and troubleshooting techniques. Knowledge of change management models, processes, plans; trends in computer technology relating to software. Ability: Ability to conduct research, create and development defined Standard Operating Procedures (SOPs) and delivery concepts, process manuals, procedural manuals, change management process documentation, as well as technical software issues. Good analytical and problem-solving abilities. Skill: Familiarity with ITIL methodologies; change management processes; standard operating procedures. Excellent written and verbal communication skills. Preferred: Microsoft Office Specialist (MOS) certification. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Moderate physical effort required performing work; frequent bending, crouching and reaching required for such tasks as moving and installing computer hardware and related office equipment. Tasks involve extended periods of time at a keyboard or workstation; operates a keyboard at an efficient speed. The employee is frequently required to sit, communicate, or hear; occasionally required to walk, must be able to handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move objects weighing up to 60 pounds. Vision and hearing at or correctable to normal ranges. Supervision: Supervision Scope: Performs various duties requiring a thorough knowledge of departmental operations and the ability to complete assigned tasks according to established procedures and protocol. Supervision Received: Works under the general direction of the Director of IT Support, generally sets own daily work plan while following outlined procedures and tasks; escalates issues as necessary to supervisor. Supervision Given: None

Starting Salary

$1,346.16 - $1,798.61  (Weekly)Apply

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