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Join New England's largest retail water & sewer provider!

Boston Water and Sewer Commission (BWSC) is a dynamic public agency, comprised of approximately 500 employees consisting of engineers, planners, financial staff, information technology specialists, customer service representatives, skilled laborers and many others. BWSC owns and operates the water distribution, wastewater collection and stormwater drainage systems that service the City of Boston. As the largest retail water and wastewater utility in New England, we are committed to providing the most efficient, cost effective water and wastewater services to the residents and businesses of Boston.

BWSC's dedicated staff employs today's cutting edge technology to get the job done and we offer our employees excellent benefits including health and life insurance, tuition assistance, subsidized transportation and more.

Employees must be Boston residents on their date of hire and for the duration of their employment subject to BWSC policies and collective bargaining agreements.

BWSC is an Equal Opportunity/Affirmative Action Employer.

Hiring of a prospective employee is conditioned upon a negative drug screen.

You are invited to apply for any open position listed for which you are qualified.

How to Apply:

  1. Submit your resume and cover letter online, please send attachments in PDF or Microsoft Word format, if not please fax to 617-989-7754 OR
  2. Visit our Human Resources Department at 980 Harrison Avenue Boston, MA 02119

We are located on several MBTA bus routes and visitors' parking is available on-site. Our office is open Monday through Friday, 8:00AM to 5:00PM.

Come join our team!

Current Openings

CAD Technician

Essential Functions

Utilize and operate the latest versions of AutoCAD and Land Development Desktop and other software to create construction drawings, as built drawings and engineering details. Assist Engineering staff in field surveys including instrument surveys. Research records for related data and information. Produce copies of plans and contract documents and compile into bid documents. Review rough sketches, drawings, specifications, reports, utility and other engineering data for inclusion in the contract design plans and/or as-built plans. Draft detailed drawings of structures and utility systems including roads, gas, electric, steam, telephone, water, sewer, drainage, and buildings in compliance with established BWSC CAD Standards. Create preliminary and final sketches of proposed plans, using the latest version of AutoCad (CAD) and Land Development Desktop software used by the Commission. Create as built plans using the latest versions of AutoCAD and Land Development Desktop software used by the Commission and in compliance with established BWSC CAD Standards. Update site and other plans to ensure compliance with Commissionís standards. Create and assemble visual aids for public meetings and other purposes. Accompany engineers in field to collect data required for preparation of construction drawings and as built drawings. Research record plans and facilities information. Perform related duties as required.

Qualifications

Ability to follow instructions in both written and oral form. High School Diploma or equivalent is required. Proficiency and/or one (1) year of experience in the use of recent versions of AutoCad and Land Development Desktop software used by the Commission. Valid Massachusetts Drivers License is required.

To apply, send resumes to: Boston Water & Sewer Commission, 980 Harrison Ave, Boston, MA, 02119 ATTN: Susan McCorkle, or fax to Human Resources at 617 989-7754.

Salary Range:

$739.47 - $1192.58


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Network Administrator

Essential Functions

The Network Administratorís role is to ensure the stable operation of the Commissionís network. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. The Network Administrator will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion, and provide end user training where required. The Network Administrator also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with Commission goals, industry best practices, and regulatory requirements. Perform network design and capacity planning. Develop, implement and maintain policies, procedures and associated training plans for network resource administration, appropriate use, and disaster recovery. Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices. Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. Manage security solutions, including firewall, anti-virus, and intrusion detection systems. Manage all network hardware and equipment, including routers, switches, hubs, and UPSs. Assist in the management of VM and MDM environments. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Administer and maintain end user accounts, permissions, and access rights. Monitor and test network performance and provide network performance statistics and reports. Recommend, schedule, and perform network improvements, upgrades, and repairs. Assist in the management of servers, including but not limited to e-mail, print, and backup servers and their associated operating systems and software. Participation in On-Call rotation required (nights & weekends). Perform any related duties as required.

Qualifications

Degree in computer science, information systems and minimum of 3 years equivalent work experience. In-depth technical knowledge of network, PC, and platform operating systems. Working technical knowledge of current systems software, protocols, and standards. Strong knowledge of TCP/IP and network administration/protocols. Experience with devices such as network appliances, switches, and routers. High level of analytical and problem-solving abilities. Ability to conduct research into security issues and products as required. Ability to effectively prioritize and execute tasks in a high-pressure environment. Able to work in a team-oriented, collaborative environment. Strong written and oral communication skills. Strong interpersonal skills. Ability to conduct research into networking issues and products as required. Ability to present ideas in user-friendly language. Highly self motivated and directed. CompTIA Network++ (Preferred) Microsoft MCSA. (Must be willing to complete).

Starting Salary

$1,346.15 - $1,538.46  (Weekly)Apply

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Support Analyst

Essential Functions

Under the direction of the Director of IT Support and Training or designee, ensure the proper operation of desktop infrastructure. Coordinate the setup, installation, maintenance, and upgrade of desktop infrastructure (desktops, laptops, monitors, printers and other peripheral equipment) and software components. Analyze end-user needs and verify inventory. Ensure the accuracy, validity, and integrity of asset management data as it pertains to the desktop infrastructure at all points during the life cycle of the device (order, receiving, stock, deployment, move, and retirement). Build, deploy, and test computer images for desktop and laptop computers. Identify and learn appropriate software applications used and supported by the Commission. Develop and implement strategic initiatives for centralized management (including patch management) and work with IT Security and Infrastructure groups to develop ďZero-AdministrationĒ initiatives to centralize distribution of software to desktops. Complete incoming service requests from end-users to resolve hardware and software issues. Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken through final resolution. Elicit problem details from end-users. Perform related duties as required.

Qualifications

Bachelorís degree in computer science or information systems. Minimum of 1 year work experience in the IT field. In-depth, hands-on knowledge of enterprise and desktop applications including Microsoft Office. Knowledge of trends in computer technology. Good analytical and problem-solving abilities. Ability to prioritize assignments. Preferred: ITIL certification. Microsoft Office Specialist (MOS) certification. MCSA preferred (must be willing to complete if not currently certified).

Starting Salary

$1,153.85 - $1,250.00  (Weekly)Apply

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Application Support Analyst/Trainer

Essential Functions

Under the direction of the Director of IT Support and Training or designee, develop and deliver training programs to end users on various software programs and resolve end user problems. Complete incoming service requests from end-users to resolve software application issues. Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made and actions taken through final resolution. Communicate application problems and issues to internal/external developers and the IT support team. Test fixes and perform post-resolution follow-up to ensure problems have been adequately resolved. Identify and learn appropriate software applications used and supported by the Commission. Develop and deliver courses for new and existing software applications, including all course materials, exercises, and skill evaluations. Coordinate with department heads to assess departmental training needs and objectives. Create, administer, analyze, and report on end-user needs and skills assessments. Review and update training materials and documentation. Perform related duties as required.

Qualifications

Bachelorís degree in computer science or information systems. Minimum of 3 years relevant work experience. Experience with technical training. In-depth, hands-on knowledge of enterprise and desktop applications, including Microsoft Office. Proven experience with adult learning principles, methodologies, and course design techniques. Knowledge of trends in computer technology relating to software. Excellent written and oral communication skills, including instructional and presentational skills. Good interpersonal skills. Ability to conduct research into course development and delivery concepts, as well as technical software issues. Good analytical and problem-solving abilities. Familiarity with ITIL methodologies. Preferred: Microsoft Office Specialist (MOS) certification. CompTIA CTT+ (Must be willing to complete certification).

Starting Salary

$1,346.16 - $1,442.31  (Weekly)Apply

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Systems Administrator

Essential Functions

Responsible for the hardware/software installation, maintenance, upgrade, management and security of the Commissionís production and test server computing environments. Plans and coordinates security, maintenance, upgrade, implementation and integration initiatives for hardware and software that supports Commission-wide production and test server computing environments. Specifies hardware and software configurations designed to adequately support mission critical applications, software, printing, plotting, and other computing needs. Installs, configures, and maintains computer server equipment, workstations, personal computers, operating system software, systems monitoring software, printers, plotters and other peripherals. Monitors system logs and activity on all servers and takes corrective action as necessary. Administrates, verifies, and restores from backup media. Ensures the Commissionís IT assets are protected from viruses and unauthorized access. Provides technical consulting and support services to users of the Commissionís computing resources. Prepares all necessary documentation for the advertising and purchasing of MIS goods and services. Assists in the development and maintenance of an enterprise-wide business recovery plan to ensure timely and effective restoration of IT services in the event of a disaster. Writes system scripts and performs minimal debugging and modification of programming code. Ensures adherence to collective bargaining agreements and takes appropriate disciplinary action as required. Performs other related business and technical duties as required.

Qualifications

Required: Bachelorís Degree in computer science or related field and two or more years of systems administration experience. Knowledge and experience regarding hardware and software products for Windows servers and personal computer. Familiarity with fundamental networking/distributed computing environment concepts. Demonstrated skill in the ability to manage multiple, complex projects and excellent verbal and written communication skills. Preferred: Experience with Storage Area Networks (SAN), Virtualized Environments (VM) and Open VMS. Knowledge and experience with Windows server 2003+ systems administration including active directory, configuration of Exchange mail systems, system installation and configuration, printing systems, security, and third-party software installation. Knowledge and experience with Microsoft SharePoint configuration and administration.

Starting Salary

$1,250.00 - $1,442.31  (Weekly)Apply

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Design Engineer II

Essential Functions

Under the general supervision of the Director of Engineering, perform various engineering tasks. Assist senior personnel in planning and designing sewer drain and water projects for the Capital Improvement Program. Prepare and review construction drawings, specifications and contract documents. Evaluate designs submitted for review, determine adequacy and compliance with Commission standards. Provide consultants, utilities, contractors and the general public with engineering information. Make engineering investigations and recommendations relating to the operation and maintenance of the sewer and water systems. Prepare technical reports. Interface project management principles and controls with engineering design. Supervise junior engineers and drafting personnel. Perform related work as required.

Qualifications

A B.S. Degree in Civil Engineering and registration as a Professional Engineer in Massachusetts is required. Six years of experience in water and sewer systems is required. Ability to apply scientific and engineering principles to the analysis of engineering problems and ability to design solutions. Knowledge of local, state and federal laws and regulations governing water and sewer systems. Ability to interpret technical reports and drawings. Required to work any emergency as directed by the Commission. A valid Massachusetts Driverís License is required.

Starting Salary

$1,250.00 - $1,442.31  (Weekly)Apply

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Chief Financial Officer

Essential Functions

Direct and manage all activities including multiple and highly complex technical activities of the Finance Department. Plan and review all work processes of Finance Department Staff. Responsible for coordinating all aspects of the Commission's overall financial planning and reporting activities in the development of an integrated annual and long range financial plan which enables the Commission to fulfill all its legal and contractual financial obligations. Establish, formulate, implement and see that staff adhere to all organizational policies and to all financial policies and procedures as they relate to Financial Management Functions including; budgeting, general accounting, debt and investments, risk management, safety and health programs, billing adjustments, liens and other related financial planning and reporting functions. Oversees the Financial Services functions of the Commission to provide for the annual development and implementation of the Commission's Operating and Current Expense Budgets. Direct the annual formulation and analysis of the Commission's Capital Budget and prioritizes projects for inclusion in the three year Capital Improvement Program. Determine annual rate revenue requirements and supervise the setting of rates, fees and charges sufficient to meet required levels and maintain compliance with the Commission's Enabling Legislation and Bond Resolutions. Develop and maintain short term and long term departmental goals and objectives and responsible for ongoing program. Supervise all aspects of financial reporting and maintain books and records in accordance with Generally Accepted Accounting Principles. Oversee the preparation of financial statements and documentation for the annual independent audit, other financial analyses as required and the development of accurate and complete financial statements and annual report. Develop short and long term forecasts of cash receipts, cash transfers and expenditures; develop and maintain five year integrated financial forecasts including operating and capital budget expenditures and projections of rate revenue requirements; revise forecasts as necessary based on changing internal and external factors and perform sensitivity analyses as needed. Coordinate the Commission's participation in the annual review to the Massachusetts Water Resources Authority's proposed capital and current expense budgets and prepare formal comments regarding recommended revisions to those budgets. Maintain relationships and coordinate with public authorities, financial organizations, independent auditors and other providers of services and information, as required to fulfill the duties of the office. Oversee the Treasury Services functions of the Commission to provide sufficient financial resources for Commission operating and capital needs, as well as provide an internal control structure capable for ensuring protection of the Commission's assets. Responsible to provide an adequate cash flow to meet current and projected financial requirement. Oversee the borrowing of funds and collection of rate resources to insure adequate funding for the Commission's operations and capital program. Direct the investments of the cash assets of the Commission. Insures adequate funds to meet commitments by arranging for lines of credit and working and depository accounts in appropriate banks. Recommend long-term financing plans for the Commission. Represent the Commission before the investment community, and the Board of Commissioners. Direct the Commission's Revenue Bond program including consultant feasibility studies, ongoing relationships with financial advisors, legal counsel, underwriters and agencies. Exercise control over the Commissionís financial activities in accordance with statutory regulations, General Revenue Bond Resolution and enabling legislation to ensure sound utilization of financial resources. Perform other related work as may be required to fulfill the duties and responsibilities of the position

Qualifications

A Bachelor's Degree in Business Administration, Public Administration, Accounting, Finance or related field. CPA or MBA preferred. A minimum of ten years of directly related budgeting, finance or accounting experience, eight years of which have been involved in a progressive management capacity. Ability to interact effectively with all levels of management and workforce. Strong leadership ability, effective communication skills, both written and oral. Must possess strong analytical and organizational skills and have extensive knowledge of multiple technical and operational areas at the senior staff level.

Starting Salary

$1,781.72 - $2,761.20  (Weekly)Apply

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Chief Information Officer

Essential Functions

Provides Commission-wide technological vision, strategy and leadership for developing and implementing information technology (IT) initiatives that improve cost effectiveness, service quality, staff productivity, and communications. Participates as an integral and active member in the strategic planning of the Commissionís business initiatives and processes. Develops, coordinates, guides and maintains IT systems and operational plans in support of current and future information and technology needs. Provides advice on the evaluation, selection, implementation, and maintenance of new and existing legacy IT systems. Prepares documentation necessary for the procurement of goods & services, and negotiates all IT acquisition, maintenance and support contracts, soliciting involvement and participation of other management team members as appropriate. Develops and maintains Commission-wide systems architecture, defining standards and protocols for data exchange, communications, software, and data integration. Designs, implements and maintains an organizational structure that supports effective delivery of IT services and data exchange between Commission departments, its customers, and the public. Recruits, develops, and manages professional, technical, and support staff. Manages an annual operating budget of approximately 2.5 million dollars and a capital budget of approximately 6 million dollars. Manages the successful operations of a multi-vendor, multi-computing environment consisting of minis, micros, Local Area Networks (LANs), Wide Area Networks (WANs), and Storage Area Networks (SANs). Develops and enforces policies and procedures to ensure data integrity is maintained and the Commissionís IT assets are protected from viruses and unauthorized access. Develops and maintains an enterprise-wide business recovery plan to ensure timely and effective restoration of IT services in the event of a disaster. Ensures adherence to collective bargaining agreements and takes appropriate disciplinary action as required. Performs related business and technical duties as required.

Qualifications

Bachelorís Degree in management, computer science or related field is required. Masterís Degree in Business Administration or advanced degree in related field is desired. Minimum of ten years of information systems experience, including seven years in a managerial capacity, in data processing, computer applications, systems development and integration is required. Knowledge and experience with the business processes associated with implementing and maintaining enterprise-wide mission critical systems is required. Knowledge and experience regarding hardware and software products for mainframe, mini-computer and personal computer environment are required. Strong orientation to business goals, objectives and bottom line results is required. Demonstrated skill in the ability to manage multiple, complex projects. Excellent communication skills, both verbal and written are required.

Starting Salary

$1,619.75 - $2,556.67  (Weekly)Apply

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Project Manager Stormwater Infrastructure

Essential Functions

Under the general supervision of the Director of Planning and Sustainability oversee and coordinate the Commissionís environmental sustainability efforts to ensure long-term management of stormwater issues in accordance with best industry practices and the Commissionís Consent Decree. Design projects for stormwater management including infiltration, storage and treatment. Assist the Director of Planning and Sustainability, Director of Engineering and Chief Engineer in all matters related to Federal, State and Local regulations related to stormwater. Develop and maintain written specifications, standard details and manuals for stormwater management. Review and recommend new technologies for stormwater management. Incorporate methods of stormwater infiltration and Best Management Practices into other types of Commission projects. Assist in the review of stormwater detention and infiltration systems for private developments. Work with public agencies to design and implement stormwater management systems for public ways, parks and other public spaces. Develop and maintain tracking program to monitor type and location of stormwater management systems. Utilize Commission sewer and stormwater management models for localized projects. Utilize models to estimate pollutant loadings into receiving waters. Update models to reflect stormwater management system installation. Prepare reports to summarize stormwater pollutant loading improvements as stormwater management systems are installed. Manage Commission projects by consultants. Provide professional written reports as directed.

Qualifications

Bachelors of Science Degree in Civil Engineering, City Planning or Environmental Management. Registration as a Professional Engineer in Massachusetts. Certification in ďGreenĒ or other sustainable infrastructure rating system. Five to ten years of experience in the planning, design and engineering of public works projects. Minimum of 5 years of experience in the design and review of Best Management Practices for Stormwater preferred. Masterís Degree in city planning, engineering or environmental management.

Starting Salary

$1,442.31 - $1,538.46  (Weekly)Apply

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