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Join New England's largest retail water & sewer provider!

Boston Water and Sewer Commission (BWSC) is a dynamic public agency, comprised of approximately 500 employees consisting of engineers, planners, financial staff, information technology specialists, customer service representatives, skilled laborers and many others. BWSC owns and operates the water distribution, wastewater collection and stormwater drainage systems that service the City of Boston. As the largest retail water and wastewater utility in New England, we are committed to providing the most efficient, cost effective water and wastewater services to the residents and businesses of Boston.

BWSC's dedicated staff employs today's cutting edge technology to get the job done and we offer our employees excellent benefits including health and life insurance, tuition assistance, subsidized transportation and more.

Employees must be Boston residents on their date of hire and for the duration of their employment subject to BWSC policies and collective bargaining agreements.

BWSC is an Equal Opportunity/Affirmative Action Employer.

Hiring of a prospective employee is conditioned upon a negative drug screen.

You are invited to apply for any open position listed for which you are qualified.

How to Apply:

  1. Submit your resume and cover letter online, please send attachments in PDF or Microsoft Word format, if not please fax to 617-989-7754 OR
  2. Visit our Human Resources Department at 980 Harrison Avenue Boston, MA 02119

We are located on several MBTA bus routes and visitors' parking is available on-site. Our office is open Monday through Friday, 8:00AM to 5:00PM.

Come join our team!

Current Openings

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CAD Tech

Essential Functions

Utilize AutoCAD Engineering Software and digitizing equipment to draft base plans, construction drawings, profiles, as built plans, and related plans used in the design and construction of civil engineering projects. Utilize and operate the latest versions of AutoCAD and Land Development Desktop and other software to create construction drawings, as built drawings and engineering details. Assist Engineering staff in field surveys including instrument surveys. Research records for related data and information. Produce copies of plans and contract documents and compile into bid documents. Review rough sketches, drawings, specifications, reports, utility and other engineering data for inclusion in the contract design plans and/or as-built plans. Draft detailed drawings of structures and utility systems including roads, gas, electric, steam, telephone, water, sewer, drainage, and buildings in compliance with established BWSC CAD Standards. Create preliminary and final sketches of proposed plans, using the latest version of AutoCad (CAD) and Land Development Desktop software used by the Commission. Create as built plans using the latest versions of AutoCAD and Land Development Desktop software used by the Commission and in compliance with established BWSC CAD Standards. Update site plans and other plans received from others to bring them in compliance with Commissionís standards. Create and assemble visual aids for public meetings and other purposes. Accompany engineers in field to collect data required for preparation of construction drawings and as built drawings. Research record plans and facilities information. . Perform related duties as required.


Ability to follow instructions in both written and oral form. High School Diploma or GED required. Proficiency and/or one (1) year of experience in the use of recent versions of AutoCad and Land Development Desktop software used by the Commission. Valid Massachusetts Driverís License is required.

Starting Salary

$739.47 - $1,265.21  (Weekly)Apply

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Application Support Analyst/Trainer

Essential Functions

Develops and delivers training programs to end users on various software programs and resolves end user problems. Completes incoming service requests from end-users to resolve software application issues. Performs hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. Records, tracks, and documents the problem-solving process, including all successful and unsuccessful decisions made and actions taken through final resolution. Communicates application problems and issues to internal/external developers and the IT support team. Tests, fixes and performs post-resolution follow-up to ensure problems have been adequately resolved. Identifies and learns appropriate software applications used and supported by the Commission. Coordinates with department heads to assess departmental training needs and objectives. Develops and delivers courses for new and existing software applications, including all course materials, exercises, and skill evaluations. Creates, administers, analyzes, and report on end-user needs and skills assessments. Reviews and updates training materials and documentation. Performs similar or related work as required, directed or as situation dictates.


Bachelorís Degree in computer science or information systems. Minimum of 3 years of relevant work experience including experience with technical training. Knowledge, Ability and Skill: Knowledge: In-depth, hands-on knowledge of enterprise and desktop applications, including Microsoft Office. Proven experience with adult learning principles, methodologies, and course design techniques. Knowledge of trends in computer technology relating to software. Ability: Ability to conduct research into course development and delivery concepts, as well as technical software issues. Good analytical and problem-solving abilities. Skill: Familiarity with ITIL methodologies. Good written and verbal communication skills. Preferred: Microsoft Office Specialist (MOS) certification. CompTIA CTT+ (Must be willing to complete certification).

Starting Salary

$1,060.50 - $1,798.61  (Weekly)Apply

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Systems Administrator

Essential Functions

Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Manages all company operating systems and associated software. Manages all communications and connections including workstation connectivity, Local Area Networks (LAN) company website, intranet, and Internet applications. Ensures the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance with business needs and industry best-practices regarding privacy, security, and regulatory compliance. Performs and tests routine system backups and restores, monitors existing backups. Manages and performs periodic recovery testing of DR plans. Analyzes system, server, application, network, and input/output device performance. Monitors VMware environment. Makes necessary changes as needed to improve functionality and performance. Responds to SysAid tickets when assigned. Resolves issues promptly and efficiently. Troubleshoots System issues as they arise daily. Conducts research on new products, services, protocols, services, and standards in support Operating Systems software procurement end development efforts. Implements new IT software or hardware. Manages end-user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance. Performs software application maintenance on assigned mission critical systems. Installs new/rebuilt existing servers and configures hardware, peripherals, services, settings, directories, storage, etc, in accordance with standards and project/operational requirements. Maintains daily performance of computer systems. Maintains access controls for user accounts, updates levels of access. Updates antivirus controls to keep the network safe. Monitors and runs reports for continual monitoring. Installs, modifies, and repairs computer hardware and software. Maintains mobile devices through a mobile device manager. Performs similar or related work as required, directed or as situation dictates.


Bachelorís Degree or Technical Certification is required. Five (5) to seven (7) years of experience in a similar role, preferably in the public sector working with local government, or any equivalent combination of education, training, and relevant experience. SSCP, CISSP, MCSA, MOS or similar certifications a plus.

Starting Salary

$1,614.47 - $2,260.25  (Weekly)Apply


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