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Pet waste, pet care products and other pollutants left on the streets and grasslands can be washed into the storm drains that flow to waterways. Dog owners citywide can help prevent contamination of beaches and parklands from dog waste by picking up after their dog.

Employment

Join New England's largest retail water & sewer provider!

Boston Water and Sewer Commission (BWSC) is a dynamic public agency, comprised of approximately 500 employees consisting of engineers, planners, financial staff, information technology specialists, customer service representatives, skilled laborers and many others. BWSC owns and operates the water distribution, wastewater collection and stormwater drainage systems that service the City of Boston. As the largest retail water and wastewater utility in New England, we are committed to providing the most efficient, cost effective water and wastewater services to the residents and businesses of Boston.

BWSC's dedicated staff employs today's cutting edge technology to get the job done and we offer our employees excellent benefits including health and life insurance, tuition assistance, subsidized transportation and more.

Employees must be Boston residents on their date of hire and for the duration of their employment subject to BWSC policies and collective bargaining agreements.

BWSC is an Equal Opportunity/Affirmative Action Employer.

Hiring of a prospective employee is conditioned upon a negative drug screen.

You are invited to apply for any open position listed for which you are qualified.

How to Apply:

  1. Submit your resume and cover letter online, please send attachments in PDF or Microsoft Word format, if not please fax to 617-989-7754 OR
  2. Visit our Human Resources Department at 980 Harrison Avenue Boston, MA 02119

We are located on several MBTA bus routes and visitors' parking is available on-site. Our office is open Monday through Friday, 8:00AM to 5:00PM.

Come join our team!

Current Openings

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Project Coordinator

Essential Functions

Position Purpose: Coordinates the maintenance and upgrades of the Commissionís sewer and storm drainage hydrologic and hydraulic models in accordance with best industry practices and the Commissionís Consent Decree. Assists in the fulfillment of model report development, production and distribution. Essential Functions: (The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Coordinates all file management of the sewer and storm drain models with the Project Manager overseeing the models management and issues new files to users with appropriate documentation. Utilizes Commission sewer and stormwater management models for localized projects. Utilizes models that estimate pollutant loadings into receiving waters and updates the models to reflect stormwater management system installation. Performs modeling and analytical services as requested for operational issues, including but not limited to emergency situations. Supports Commission staff with integrating future models with other applications or programs the Commission implements. Performs periodic calibrations and verifications using data from a variety of sources. Assists in meeting the NPDES permit reporting requirements for the Commissionís Stormwater Permit, the CSO permit and the Commissionís Consent Decree. Assists in preparing informational model files that can be used to instruct Commission staff on sewer and storm drainage system operations. Coordinates with all necessary departments, consultants and database staff to obtain data on actual field conditions in order to refine data files for the hydraulic models and keeps the models representative of actual conditions. Coordinates with the IT Department regarding the purchase of hardware, software and maintenance contracts. Prepares annual and supplementary budget requests for the program. Completes specific modeling projects and creates new models, expands available models or modifies existing models as needed to provide analysis of system performance, incorporate additional information gathered or respond to request for model development efforts. Coordinates with other staff members on model development and provides assistance and training to other staff related to the system models and upgrades to system files. Ensures compliance with Commission policies, procedures and directives, and with regulatory requirements and applicable engineering standards. Ensures all activities are coordinated with Commission divisions and other outside concerns. Prepares reports to summarize stormwater pollutant loading improvements as stormwater management systems are installed. Provides professional written reports as directed. Manages Commission projects overseen by outside consultants. Performs similar or related work as required, directed or as situation dictates.

Qualifications

Education, Training and Experience: Bachelorís Degree in Civil, Sanitary or Environmental Engineering or related field with emphasis on hydraulic engineering. Five (5) years of experience in wastewater facilities design, including hydrologic and hydraulic analysis utilizing computer modeling, and other wastewater facility engineering. Any equivalent combination of education, training, and experience. Knowledge, Ability and Skill: Knowledge: Knowledge of sustainable and stormwater infrastructures. Knowledge of fundamental engineering principles in designing sewer, drain and water construction projects, applies scientific, engineering and management principles to the analysis of engineering problems and designs solutions, interprets technical reports and drawings. Demonstrated experience knowledge and skill in using computer applications such as hydrologic and hydraulic models of wastewater and storm drainage systems (e.g. HYDROWORKS/ Infoworks, PCSWMM), databases GIS and data collection systems. Demonstrated knowledge and skill in the calibration and verification of complex hydrologic and hydraulic computer models. Ability: Ability to apply scientific, engineering and management principles to the analysis of engineering problems and ability to design solutions to same. Ability to interpret technical reports and drawings. Skill: Excellent written and verbal communication skills; proficient computer skills including MS Office applications and specialized software including AutoCAD and computerized hydraulic software; Operates all listed tools and equipment.

Starting Salary

$1,346.16 - $1,798.61  (Weekly)Apply

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Project Coordinator Stormwater Infrastructure

Essential Functions

Position Purpose: Coordinates the Commissionís environmental sustainability efforts to ensure long-term management of stormwater issues in accordance with best industry practices and the Commissionís Consent Decree. Essential Functions: (The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Reviews projects for stormwater management including infiltration, storage and treatment. Assists the Director of Planning and Sustainability, Director of Engineering and Chief Engineer in all matters related to Federal, State and Local regulations related to stormwater. Develops and maintains written specifications, standard details and manuals for stormwater management. Reviews and recommends new technologies for stormwater management. Reviews Commission projects and develops recommendations to incorporate methods of stormwater infiltration and Green Infrastructure Practices into other types of Commission projects. Assists in the review of stormwater detention and infiltration systems for private developments. Works with public agencies to design and implement stormwater management systems for public ways, parks and other public spaces. Develops and maintains tracking program to monitor type and location of stormwater management systems. Utilizes Commission sewer and stormwater management models for localized projects. Utilizes models to estimate pollutant loadings into receiving waters and updates models to reflect stormwater management system installation. Reviews and recommends new technologies for stormwater management. Prepares reports to summarize stormwater pollutant loading improvements as stormwater management systems are installed. Ensures compliance with Commission policies, procedures and directives, and with regulatory requirements and applicable engineering standards. Ensures all activities are coordinated with Commission divisions and other outside concerns. Provides professional written reports as directed. Manages Commission projects overseen by outside consultants. Performs similar or related work as required, directed or as situation dictates.

Qualifications

Education, Training and Experience: Bachelorís Degree in Civil Engineering, City Planning or Environmental Management is required; Masterís Degree in city planning, engineering or environmental management preferred. Certification in ďGreenĒ or other sustainable infrastructure rating system. Five (5) years of experience in the planning, design and review of Best Management Practices, Green Infrastructure, or Low Impact Development practices for Stormwater or public works projects. Any equivalent combination of education, training, and experience. Knowledge, Ability and Skill: Knowledge: Knowledge of sustainable and stormwater infrastructures. Knowledge of fundamental engineering principles in designing sewer, drain and water construction projects, applies scientific, engineering and management principles to the analysis of engineering problems and designs solutions, interprets technical reports and drawings. Ability: Ability to apply scientific, engineering and management principles to the analysis of engineering problems and ability to design solutions to same. Ability to interpret technical reports and drawings. Skill: Excellent written and verbal communication skills; proficient computer skills including MS Office applications and specialized software including AutoCAD and computerized hydraulic software; Operates all listed tools and equipment.

Starting Salary

$1,346.16 - $1,789.61  (Weekly)Apply

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Support Analyst II

Essential Functions

Position Purpose: Provides support to end users on various software programs and resolves end user problems. Essential Functions: (The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Supports end users on various software programs and resolves end user problems. Completes incoming service requests from end-users to resolve software application issues. Performs hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. Resolves more complex technical user issues referred by junior staff. Records, tracks, and documents the problem-solving process, including all successful and unsuccessful decisions made and actions taken through final resolution. Communicates application problems and issues to internal/external developers and the IT support team. Tests, fixes and performs post-resolution follow-up to ensure problems have been adequately resolved. Identifies and learns appropriate software applications used and supported by the Commission. Coordinates with department heads to assess departmental documentation needs and objectives. Develops and delivers documentation for new and existing software applications, including all SOPs, process manuals and materials, procedural manuals, and change management process manuals. Creates, administers, analyzes, and reports on end-user needs and skills assessments. Reviews and updates training materials and documentation. Performs similar or related work as required, directed or as situation dictates.

Qualifications

Education, Training and Experience: Bachelorís Degree in computer science, information systems or related field. Three (3) years of relevant work experience including experience with application software and technical support in the IT field. ITIL, Microsoft Office Specialist (MOS), MCSA or other relevant certifications preferred. Any equivalent combination of education, training and experience. Knowledge, Ability and Skill: Knowledge: In-depth, hands-on knowledge of enterprise and desktop applications, including Microsoft Office. Proven experience with support and troubleshooting techniques. Knowledge of change management models, processes, plans; trends in computer technology relating to software. Ability: Ability to conduct research, create and development defined Standard Operating Procedures (SOPs) and delivery concepts, process manuals, procedural manuals, change management process documentation, as well as technical software issues. Good analytical and problem-solving abilities. Skill: Familiarity with ITIL methodologies; change management processes; standard operating procedures. Excellent written and verbal communication skills. Preferred: Microsoft Office Specialist (MOS) certification. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Moderate physical effort required performing work; frequent bending, crouching and reaching required for such tasks as moving and installing computer hardware and related office equipment. Tasks involve extended periods of time at a keyboard or workstation; operates a keyboard at an efficient speed. The employee is frequently required to sit, communicate, or hear; occasionally required to walk, must be able to handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move objects weighing up to 60 pounds. Vision and hearing at or correctable to normal ranges. Supervision: Supervision Scope: Performs various duties requiring a thorough knowledge of departmental operations and the ability to complete assigned tasks according to established procedures and protocol. Supervision Received: Works under the general direction of the Director of IT Support, generally sets own daily work plan while following outlined procedures and tasks; escalates issues as necessary to supervisor. Supervision Given: None

Starting Salary

$1,346.16 - $1,798.61  (Weekly)Apply

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Design Engineer I

Essential Functions

Performs professional and technical work related to the engineering activities of the Boston Water and Sewer Commission. Responsible for project management and engineering design and ensures that quality standards and inspections are obtained. Essential Functions: (The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Researches historical data in order to establish the work limits for water and sewer work; reviews sewer and drain inspection TV tapes for completeness and to identify required repairs needed and other alternatives. Performs field surveys of existing conditions by using GPS, Total Station and Level. Converts field data to AutoCAD Civil 3D and confirm surveys. Surveys buildings to verify existing service information. Investigates and resolves any field issues as required. Reviews base plans of existing utilities as prepared by CAD Technicians. Prepares project analysis using hydraulic engineering software. Drafts proposed work on base plans by using AutoCAD Civil 3D. Reviews proposed plans with supervisor and Chief Engineer. Sends written notices and proposed plans to utilities and concerned parties for review and comment. Submits permit applications as required by the work; prepares specifications. Performs quantity takeoff and prepares engineerís estimate; prepares final plans for final review. Prepares Annual Operation Contracts. Prepares Commission Transmittal Memos for Permission to advertise and award contracts. Prepares technical reports and memoranda, evaluating investigations of special projects. Evaluates designs submitted for review by other agencies, consultants, developers and utilities. Prepares Traffic Management Plans if required. Prepares MWRA PAP applications for financial assistance from the MWRA if required. May be required to manage specific office operations such as managing equipment, maintaining databases, etc. Performs engineering investigations and recommendations relating to the operation and maintenance of the sewer and water systems. Performs similar or related work as required, directed or as situation dictates.

Qualifications

Education, Training and Experience: Bachelorís Degree in Civil Engineering or Civil Engineering Technology. Two (2) yearsí experience with water and sewer systems or similar municipal infrastructure projects; Fundamentals of Engineering Certificate; Must possess a valid Massachusetts Driverís License. Knowledge, Ability and Skill: Knowledge: Knowledge of fundamental engineering principles in designing sewer, drain and water construction projects. Knowledge of the application of scientific, engineering and management principles to the analysis of engineering problems and designs solutions. Expert knowledge in interpreting technical reports and drawings, preparing designs with the use of AutoCAD, and reviewing construction drawings, specifications, contract documents and contract estimates. Familiarity with field surveys and surveyís equipment. Basic knowledge of drafting. Working knowledge of engineering computer applications. Working knowledge of local and state regulations. Ability: Ability to perform complex technical research and to compile comprehensive reports; ability to handle the practical application of findings, assess conditions in a variety of locations and determine proper course of action needed. Deals effectively and diplomatically with consultants, officials, department heads and other constituencies. Skill: Strong interpersonal skills. Excellent written and verbal communication skills. Proficient computer skills including MS Office applications and specialized software including AutoCAD and HydroCAD. Skill in operating the listed tools and equipment.

Starting Salary

$1,346.16 - $1,798.61  (Weekly)Apply

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CAD Tech

Essential Functions

Position Purpose: Performs professional and technical work in order to fully support the engineering activities of the Commission; ensures that quality standards are met and is responsible for maintaining and improving upon the efficiency and effectiveness of all areas under his/her direction and control. Essential Functions: (The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Utilizes and operates the latest versions of AutoCAD and other software to draft base plans, construction and as-built drawings and related plans. Assists Engineering staff in field surveys including instrument surveys. Researches records for related data and information. Produces copies of plans and contract documents and compiles into bid documents. Reviews rough sketches, drawings, specifications, reports, and utility and other engineering data for inclusion in the contract design plans and/or as-built plans. Drafts detailed drawings of structures and utility systems including roads, gas, electric, steam, telephone, water, sewer, drainage, and buildings in compliance with established BWSC CAD Standards. Creates preliminary and final sketches of proposed plans, using the latest versions of AutoCAD and other software used by the Commission. Creates as-built plans using the latest versions of AutoCAD and software used by the Commission and in compliance with established BWSC CAD Standards. Updates site plans and other plans received from others to bring them in compliance with Commissionís standards. Creates and assembles visual aids for public meetings and other purposes. Accompanies engineers in the field to collect data required for preparation of construction drawings and as built drawings. Researches record plans and facilities information. Performs similar or related work as required, directed or as situation

Qualifications

Education, Training and Experience: High School Diploma or equivalent is required. Proficiency and/or one (1) year of experience in the use of recent versions of AutoCAD software used by the Commission is required; experience with water and sewer systems or similar municipal infrastructure projects is preferred. CAD certification is preferred. Must possess a valid Massachusetts Driverís License. Knowledge, Ability and Skill: Knowledge: Knowledge of fundamental engineering principles in designing sewer, drain and water construction projects; knowledge of application of scientific, engineering and management principles to the analysis of engineering problems and proposal of design solutions; knowledge of interpreting technical reports and drawings; knowledge of preparing designs with the use of AutoCAD; knowledge of reviewing construction drawings; familiarity with field surveys and survey equipment; basic knowledge of drafting; working knowledge of engineering computer applications; working knowledge of local and state regulations. Ability: Perform complex technical research; compile comprehensive reports and the practical application of findings; assess conditions in a variety of locations and determine proper course of action; deal effectively and diplomatically with consultants, officials, department heads and other constituencies. Skill: Strong interpersonal skills; excellent written and verbal communication skills; proficient computer skills including MS Office applications and specialized software including AutoCAD; skills in the above listed tools and equipment. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is regularly required to sit, talk, hear, use hands to finger, handle, feel or operate objects, tools, or controls, and reach with hands and arms as in picking up paper, files, and other common office objects. Physical agility required to access all areas of inspection sites. Employee may occasionally lift and/or move objects weighing up to 100 pounds. Vision and hearing at or correctable to normal ranges. Supervision: Supervision Scope: This position performs various duties requiring a thorough knowledge of departmental operations and the ability to complete assigned tasks according to established procedures and protocol. Supervision Received: Works under the direct supervision of the Director, CAD. Supervision Given: None. Job Environment: General office conditions; field work is performed outdoors with loud noise levels and exposure to variable weather conditions/hazards associated with heavy equipment and construction sites; the workload is subject to seasonal and weather-related fluctuations; responds to emergencies. Operates telephone, computer, hand power tools, survey equipment and standard office machines. Makes contact with municipal, state and federal representatives, city officials, contractors, businesses, property owners, engineering consultants, department heads, the public, other city employees. Contacts are in person, by phone, email and group meetings, hearings. Has access to department-related confidential and/or sensitive information. Errors could result in delay or loss of services, personal injury to self and/or others, damage to building and equipment, and significant monetary loss and/or legal repercussions.

Starting Salary

$739.47 - $1,303.42  (Weekly)Apply

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Field Service Engineer

Essential Functions

Position Purpose: Performs various professional and technical engineering tasks for the Operations Division. Essential Functions: (The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Prepares technical and professional reports for submission to regulatory authorities and agencies. Utilizes and instructs personnel in the use of Closed Circuit Television (CCTV) equipment to inspect the condition of sanitary sewer and storm drain infrastructure. Prepares condition assessment reports to document the results of field investigations performed and recommended corrective measures. Performs office work: updates various databases, writes technical reports, completes work orders, document and catalogue inspection data. Performs and oversees personnel in the installation, calibration, and maintenance of sewer meter and other electronic recoding equipment. Downloads sewer meter data and perform analysis and prepare graphics to interpret flow, velocity, and level measurements. Develops procedures and scope for water distribution leak detection surveys as well as their implementation as performed by BWSC personnel or Consultants. Oversees personnel conducting sewer dye testing and may perform testing to ensure proper connections to sanitary and storm drain lines. Performs diagnostic tests including: rain gauge analysis and maintenance, fire flow testing, smoke testing, measurement and documentation of groundwater well readings, survey level runs, illegal connection investigations, and inflow connection investigations; prepares GIS corrections. Acts as a hazardous material spill response representative: investigates reports of illegal dumping, oil spills, and other hazardous materials that may enter the BWSC sewer/drain systems and harm the ecosystem that exists in our harbor via the outfalls. Collaborates with Boston Police and Fire Hazmat and Boston Environmental Strike Team. Manages Commission contracts for CCTV, Leak Detection and other related professional services. Maintains public relations customer service in order to ensure best possible outcome for the customer. Performs similar or related work as required, directed or as situation dictates

Qualifications

Education, Training and Experience: Bachelorís Degree in Civil Engineering required. Three to five (3 Ė 5) years related experience required with some supervisory experience highly preferred. Must possess a valid Massachusetts Driverís License. Knowledge, Ability and Skill: Knowledge: Working knowledge of civil engineering and engineering survey and design. Working knowledge of drafting. Basic knowledge of public works construction. Working knowledge of engineering computer applications. Working knowledge of local and state regulations. Ability: Ability to interpret complex blueprints and drawings. Ability to perform complex mathematical equations. Ability to write accurate detailed reports, supervise personnel, and conduct water surveys. Works in a group setting in a fast-paced work environment. Ability to perform technical research, compile comprehensive reports, and properly apply the findings, assesses conditions in a variety of locations and determine proper course of action needed. Deals effectively and diplomatically with the public, consultants, officials, department heads and other constituencies. Skill: Strong interpersonal skills. Excellent written and verbal communication skills. Proficient computer skills including MS Office applications including Access, Outlook, Paint and Excel, and specialized software including AutoCAD and HydroCAD. Skill in operating all listed tools and equipment. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit, talk, and hear; uses hands to finger, handle, feel or operate objects, tools, or controls, and reach with hands and arms as in picking up paper, files, and other common office objects. Physical agility required to access all areas of inspection sites. Employee may occasionally lift and/or move objects weighing up to 100 pounds. Vision and hearing at or correctable to normal ranges. Supervision: Supervision Scope: Performs various duties of a routine to complex nature following acceptable standards of quality and performance; requires independent judgment in determining methods of completion and carrying out assignments. Supervision Received: Works under the direct supervision of various Managers. Supervision Given: Oversee and instruct various Local Lodge 100 employees in performance of tasks. Oversee Commission Contractors and Consultants. Job Environment: General office conditions; field work is performed outdoors with loud noise levels and exposure to variable weather conditions/hazards associated with heavy equipment and construction sites. The workload is subject to seasonal and weather-related fluctuations; responds to emergencies. When in the field may be required to wear safety hat, vest and shoes. Operates telephone, computer, hand power tools, survey equipment and standard office machines. Makes frequent contact with municipal, state and federal representatives; city officials, businesses, property owners, engineering consultants, department heads, the public, and other city employees. Contacts are in person, by phone, email, group meetings, and hearings. Has access to department-related confidential and/or sensitive information. Errors could result in delay or loss of services, personal injury to self and/or others, damage to building and equipment, and cause significant monetary loss and/or legal repercussions.

Starting Salary

$1,153.85 - $1,680.11  (Weekly)Apply

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