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Join New England's largest retail water & sewer provider!

Boston Water and Sewer Commission (BWSC) is a dynamic public agency, comprised of approximately 500 employees consisting of engineers, planners, financial staff, information technology specialists, customer service representatives, skilled laborers and many others. BWSC owns and operates the water distribution, wastewater collection and stormwater drainage systems that service the City of Boston. As the largest retail water and wastewater utility in New England, we are committed to providing the most efficient, cost effective water and wastewater services to the residents and businesses of Boston.

BWSC's dedicated staff employs today's cutting edge technology to get the job done and we offer our employees excellent benefits including health and life insurance, tuition assistance, subsidized transportation and more.

Employees must be Boston residents on their date of hire and for the duration of their employment subject to BWSC policies and collective bargaining agreements.

BWSC is an Equal Opportunity/Affirmative Action Employer.

Hiring of a prospective employee is conditioned upon a negative drug screen.

You are invited to apply for any open position listed for which you are qualified.

How to Apply:

  1. Submit your resume and cover letter online, please send attachments in PDF or Microsoft Word format, if not please fax to 617-989-7754 OR
  2. Visit our Human Resources Department at 980 Harrison Avenue Boston, MA 02119

We are located on several MBTA bus routes and visitors' parking is available on-site. Our office is open Monday through Friday, 8:00AM to 5:00PM.

Come join our team!

Current Openings

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Field Service Engineer

Essential Functions

The purpose of this position is to perform various professional and technical engineering tasks for the Operations Division. This position is responsible for maintaining and improving upon the efficiency and effectiveness of all areas under his/her direction and control. Prepares technical and professional reports for submission to regulatory authorities and agencies. Utilizes and instructs personnel in the use of Closed Circuit Television (CCTV) equipment to inspect the condition of sanitary sewer and storm drain infrastructure. Prepares condition assessment reports to document the results of field investigations performed and recommends corrective measures. Performs office work: updates various databases, writes technical reports, completes work orders, document and catalogue inspection data. Performs and oversees personnel in the installation, calibration, and maintenance of sewer meter and other electronic recoding equipment. Downloads sewer meter data and performs analysis and prepare graphics to interpret flow, velocity, and level measurements. Develops procedures and scope for water distribution leak detection surveys as well as their implementation as performed by BWSC personnel or Consultants. Oversees personnel conducting sewer dye testing and may perform testing to ensure proper connections to sanitary and storm drain lines. Performs diagnostic tests including: rain gauge analysis and maintenance, fire flow testing, smoke testing, measurement and documentation of groundwater well readings, survey level runs, illegal connection investigations, and inflow connection investigations; prepares GIS corrections. Acts as a hazardous material spill response representative: investigates reports of illegal dumping, oil spills, and other hazardous materials that may enter the BWSC sewer/drain systems and harm the ecosystem that exists in our harbor via the outfalls. Collaborates with Boston Police and Fire Hazmat and Boston Environmental Strike Team. Manages Commission contracts for CCTV, Leak Detection and other related professional services. Maintains public relations customer service in order to ensure best possible outcome for the customer. Performs similar or related work as required, directed or as situation dictates

Qualifications

Bachelorís Degree in Civil Engineering required. Three to five years related experience required with some supervisory experience highly preferred. Must possess a valid Massachusetts Driverís License.

Starting Salary

$997.50 - $1,680.11  (Weekly)Apply

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Project Engineer

Essential Functions

Performs professional and technical engineering work assisting senior level Project Engineers in all aspects of construction, surveying, inspection and scheduling. Reviews daily inspector reports for accuracy for each contract and oversees the inspectorís work. Coordinates construction activities with other department projects. Reviews claims and prepares required change orders. Resolves construction-related conflicts in a timely manner as not to incur unnecessary additional costs to the Commission. Records construction data on red line drawings for as-built records. Performs regular site visits to confirm contractor compliance with Commission Standards. Responds to and resolves customer complaints and concerns. Reviews monthly pay estimates for each contract. Conducts final inspections ďpunch listĒ of all contract work to ensure conformity to Commission specifications. Schedules and conducts preconstruction meetings with contractors and any impacted agencies to discuss nature and scope of work as well as any special conditions of the contract work. Re-designs water, sewer and/or drain systems, as needed, due to conflicts encountered during construction. Notifies abutting customers of upcoming work in their area through mailings and community meetings. Reviews and approves shop drawings for each contract to ensure compliance with Commission Standards. Reviews work of department co-ops. Corresponds with other public and private utilities for permitting and work coordination. Compiles plans and documents for assigned construction contracts as directed. Corresponds with other local and state agencies for permits and work coordination. Requests additional funding from the Commissioners for contract over-runs and change orders. Monitors construction progress through construction status reports. Participates in community meetings to discuss impacts of upcoming Commission work. Performs total station or level run surveys as required. Prepares closeout documentation, including contractor performance. Performs similar or related work as required, directed or as situation dictates.

Qualifications

Bachelorís Degree in Civil Engineering; Engineer-in-Training (EIT) Certificate in Massachusetts is desirable. Construction and engineering experience is necessary. Valid Massachusetts Driverís License required.

Starting Salary

$997.50 - $1,680.11  (Weekly)Apply

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CAD Tech

Essential Functions

Utilize AutoCAD Engineering Software and digitizing equipment to draft base plans, construction drawings, profiles, as built plans, and related plans used in the design and construction of civil engineering projects. Utilize and operate the latest versions of AutoCAD and Land Development Desktop and other software to create construction drawings, as built drawings and engineering details. Assist Engineering staff in field surveys including instrument surveys. Research records for related data and information. Produce copies of plans and contract documents and compile into bid documents. Review rough sketches, drawings, specifications, reports, utility and other engineering data for inclusion in the contract design plans and/or as-built plans. Draft detailed drawings of structures and utility systems including roads, gas, electric, steam, telephone, water, sewer, drainage, and buildings in compliance with established BWSC CAD Standards. Create preliminary and final sketches of proposed plans, using the latest version of AutoCad (CAD) and Land Development Desktop software used by the Commission. Create as built plans using the latest versions of AutoCAD and Land Development Desktop software used by the Commission and in compliance with established BWSC CAD Standards. Update site plans and other plans received from others to bring them in compliance with Commissionís standards. Create and assemble visual aids for public meetings and other purposes. Accompany engineers in field to collect data required for preparation of construction drawings and as built drawings. Research record plans and facilities information. . Perform related duties as required.

Qualifications

Ability to follow instructions in both written and oral form. High School Diploma or GED required. Proficiency and/or one (1) year of experience in the use of recent versions of AutoCad and Land Development Desktop software used by the Commission. Valid Massachusetts Driverís License is required.

Starting Salary

$739.47 - $1,265.21  (Weekly)Apply

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Application Support Analyst/Trainer

Essential Functions

Develops and delivers training programs to end users on various software programs and resolves end user problems. Completes incoming service requests from end-users to resolve software application issues. Performs hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. Records, tracks, and documents the problem-solving process, including all successful and unsuccessful decisions made and actions taken through final resolution. Communicates application problems and issues to internal/external developers and the IT support team. Tests, fixes and performs post-resolution follow-up to ensure problems have been adequately resolved. Identifies and learns appropriate software applications used and supported by the Commission. Coordinates with department heads to assess departmental training needs and objectives. Develops and delivers courses for new and existing software applications, including all course materials, exercises, and skill evaluations. Creates, administers, analyzes, and report on end-user needs and skills assessments. Reviews and updates training materials and documentation. Performs similar or related work as required, directed or as situation dictates.

Qualifications

Bachelorís Degree in computer science or information systems. Minimum of 3 years of relevant work experience including experience with technical training. Knowledge, Ability and Skill: Knowledge: In-depth, hands-on knowledge of enterprise and desktop applications, including Microsoft Office. Proven experience with adult learning principles, methodologies, and course design techniques. Knowledge of trends in computer technology relating to software. Ability: Ability to conduct research into course development and delivery concepts, as well as technical software issues. Good analytical and problem-solving abilities. Skill: Familiarity with ITIL methodologies. Good written and verbal communication skills. Preferred: Microsoft Office Specialist (MOS) certification. CompTIA CTT+ (Must be willing to complete certification).

Starting Salary

$1,060.50 - $1,798.61  (Weekly)Apply

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IT Project Manager

Essential Functions

Provides professional and technical support in the management all IT Projects. This role ensures that IT Projects are completed on time and within budget and scope. The IT Project Manager monitors operational impact, gaps and creates solutions. This role requires organization and initiative in the application of prescribed policies, procedures, and methods. Establishes and manages the new Customer Information/Billing System (CIS) project and priorities, schedules and budget. Designs, develops and implements SQL code to extract data from rational databases. Performs user needs assessment and defines functional requirements for application design and/or modification. Serves as Commission liaison to consultants, vendors, and Commission business units during project design, development and implementation. Prepares user documentation and provide training as required. Evaluates requirements for database enhancement and system upgrades. Provides technical support to programming staff and end users. Evaluates and makes recommendations for new IS related technologies. Ensures adherence to collective bargaining agreements and takes appropriate disciplinary action as necessary. Verifies application results by conducting system audits of technologies implemented. Facilitates the design of systems and ensures the accurate documentation of the process architecture exists. Utilizes existing technologies and legacy systems when possible and ensures project documentation. Performs similar or related work as required, directed or as situation dictates.

Qualifications

Education, Training and Experience: Bachelorís Degree with five to seven (5 - 7) years of IT/Business Project Management experience, preferably in the public sector working with local government. Professional Project Management (PMP) certification a plus. Knowledge, Ability and Skill: Knowledge: Knowledge of complex IT protocol and procedures, working knowledge of computers and computer systems, knowledge of financial software and implementation, knowledge of technical writing tools such as Crystal reports. Knowledge of SQL. MS Office applications, working knowledge of departmental policies and procedures, strong aptitude to learn and implement new procedures. Ability: Ability to quantify Return on Investment (ROI) for projects. Strong analytical ability. Ability to communicate effectively and tactfully with customers, composes correspondence, prioritizes and complete multiple tasks at one time with frequent interruptions, strong ability to lead and direct the work of others, must be able to operate a computer with advanced skills when using software programs, manages databases and other software as required by the position, ability to maintain and create spreadsheets and records, ability to use telephone system. Skill: Solid time management skills. Strong presentations skills. Excellent communication skills both written and verbal, strong customer service skills, strong organizational skills, skills in all of the above listed tools and equipment.

Starting Salary

$1,012.20 - $1,792.84  (Weekly)Apply

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