You can lower your water bill by fixing leaky faucets, pipes, toilets, and only running dishwashers and washing machines when full.
Boston Water and Sewer Commission (BWSC) is a dynamic public agency, comprised of approximately 500 employees consisting of engineers, planners, financial staff, information technology specialists, customer service representatives, skilled laborers and many others. BWSC owns and operates the water distribution, wastewater collection and stormwater drainage systems that service the City of Boston. As the largest retail water and wastewater utility in New England, we are committed to providing the most efficient, cost effective water and wastewater services to the residents and businesses of Boston.
BWSC's dedicated staff employs today's cutting edge technology to get the job done and we offer our employees excellent benefits including health and life insurance, tuition assistance, subsidized transportation and more.
Employees must be Boston residents on their date of hire and for the duration of their employment subject to BWSC policies and collective bargaining agreements.
BWSC is an Equal Opportunity/Affirmative Action Employer.
Hiring of a prospective employee is conditioned upon a negative drug screen.
You are invited to apply for any open position listed for which you are qualified.
We are located on several MBTA bus routes and visitors' parking is available on-site. Our office is open Monday through Friday, 8:00AM to 5:00PM.
Come join our team!
The Project Engineer I is responsible for performing technical and administrative work related to construction and engineering activities at the Boston Water and Sewer Commission. These duties include reviewing daily inspector reports for accuracy and preparing change orders, reviewing and approving shop drawings, reviewing monthly pay estimates and responding to and resolving customer complaints. In addition, this position prepares red lines and As-Built drawings for streets on assigned contracts. This position performs regular site visits to confirm contractor compliance with the Commission’s standards and re-designs water, sewer and/or drain systems as needed due to conflicts encountered during construction. The successful candidate will correspond with local and state agencies for permits and coordination and will schedule and conduct pre-construction meetings with contractors and any outside impacted agencies.
The position requires a Bachelor’s degree in Civil Engineering and at least four (4) years’ experience with municipal infrastructure of water, sewer and drain systems. An Engineer-in Training (EIT) Certificate is required. Valid MA driver’s license is required. Water Operator License is recommended. Requires knowledge of civil engineering and construction practices and engineering surveys. Also requires a thorough knowledge of public works construction. Requires a working knowledge of local and state regulations. Advanced skill levels in Capital Construction Projects and Geographic Information Systems is required.
• Coordinates the setup, installation, maintenance, and upgrade of desktop infrastructure (desktops, laptops, monitors, printers and other peripheral equipment) and software components. • Completes incoming service requests from end-users to resolve hardware and software issues. • Analyzes end-user needs and verifies inventory. • Ensures the accuracy, validity, and integrity of asset management data as it pertains to the desktop infrastructure at all points during the life cycle of the device (order, receiving, stock, deployment, move, and retirement). • Builds, deploys, and tests computer images for desktop and laptop computers. • Identifies and learns appropriate software applications used and supported by the Commission. • Develops and implements strategic initiatives for centralized management (including patch management) and works with IT Security and Infrastructure groups to develop “zero-administration” initiatives to centralize distribution of software to desktops. • Records, tracks, and documents the problem-solving process, including all successful and unsuccessful decisions made, and actions taken through final resolution. • Writes tutorials for applications for end-users. • Elicits problem details from end-users. • Performs similar or related work as required, directed or as situation dictates.
Bachelor’s Degree in Computer Science or Information Systems; minimum of 1 year experience in the IT field. ITIL, Microsoft Office Specialist (MOS), MCSA certifications preferred.
Under the direction of the Chief Information Officer or designee, the Enterprise Applications Administrator is responsible for developing technical specifications for application development/configuration and systems integration. Assists with the installation, upgrade, and maintenance of ERP applications, databases, middleware, and servers, which includes installing new software releases and system upgrades, evaluating and installing patches, and conducting application migrations, refreshes, and restores. Implements and maintains the architecture necessary for ERP integration with other application systems. Functions as the lead on projects to architect, implement or enhance, and test ERP systems and applications to meet dynamic business needs. Troubleshoots and resolves complex technical problems with ERP systems to include application, database, and server problems. Participates in the development of database-related application development standards covering database creation, software placement, storage and auditing. Determines future growth requirements of the applications in areas such as database size, number of end-users and application functionality; works with other information technology professionals to address application capacity needs. Ensures the performance and reliability of ERP systems by monitoring these systems for high availability, load balancing, and satisfactory response time and working with other information technology professional to resolve performance issues. Provides programming/scripting assistance to support ERP system automation; debugs and tunes/optimizes SQL statements. Perform any related duties as required. Provides programming/scripting assistance to support ERP system automation; debugs and tunes/optimizes SQL statements.
BS Degree in Computer Science or Engineering with a minimum of 3 years’ experience implementing and maintaining enterprise-wide applications, databases, and servers. Solid management and performance management skills. Strong customer service orientation. Proven analytical and problem-solving abilities. Ability to prioritize and execute tasks. Good communication and interpersonal skills. bility to present ideas in business-friendly and user-friendly language. Experience with MS SQL Server, Oracle, SQL, GIS, WOMS and CIS. Knowledge of enterprise and desktop applications.
Under the direction of the Director of IT Support and Training or designee, develop and deliver training programs to end users on various software programs and resolve end user problems. Complete incoming service requests from end-users to resolve software application issues. Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made and actions taken through final resolution. Communicate application problems and issues to internal/external developers and the IT support team. Test fixes and perform post-resolution follow-up to ensure problems have been adequately resolved. Identify and learn appropriate software applications used and supported by the Commission. Develop and deliver courses for new and existing software applications, including all course materials, exercises, and skill evaluations. Coordinate with department heads to assess departmental training needs and objectives. Create, administer, analyze, and report on end-user needs and skills assessments. Review and update training materials and documentation. Perform related duties as required.
Bachelor’s degree in computer science or information systems. Minimum of 3 years relevant work experience. Experience with technical training. In-depth, hands-on knowledge of enterprise and desktop applications, including Microsoft Office. Proven experience with adult learning principles, methodologies, and course design techniques. Knowledge of trends in computer technology relating to software. Excellent written and oral communication skills, including instructional and presentational skills. Good interpersonal skills. Ability to conduct research into course development and delivery concepts, as well as technical software issues. Good analytical and problem-solving abilities. Familiarity with ITIL methodologies. Preferred: Microsoft Office Specialist (MOS) certification. CompTIA CTT+ (Must be willing to complete certification).