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Join New England's largest retail water & sewer provider!

Boston Water and Sewer Commission (BWSC) is a dynamic public agency, comprised of approximately 500 employees consisting of engineers, planners, financial staff, information technology specialists, customer service representatives, skilled laborers and many others. BWSC owns and operates the water distribution, wastewater collection and stormwater drainage systems that service the City of Boston. As the largest retail water and wastewater utility in New England, we are committed to providing the most efficient, cost effective water and wastewater services to the residents and businesses of Boston.

BWSC's dedicated staff employs today's cutting edge technology to get the job done and we offer our employees excellent benefits including health and life insurance, tuition assistance, subsidized transportation and more.

Employees must be Boston residents on their date of hire and for the duration of their employment subject to BWSC policies and collective bargaining agreements.

BWSC is an Equal Opportunity/Affirmative Action Employer.

Hiring of a prospective employee is conditioned upon a negative drug screen.

You are invited to apply for any open position listed for which you are qualified.

How to Apply:

  1. Submit your resume and cover letter online, please send attachments in PDF or Microsoft Word format, if not please fax to 617-989-7754 OR
  2. Visit our Human Resources Department at 980 Harrison Avenue Boston, MA 02119

We are located on several MBTA bus routes and visitors' parking is available on-site. Our office is open Monday through Friday, 8:00AM to 5:00PM.

Come join our team!

Current Openings

CAD Technician

Essential Functions

Utilize and operate the latest versions of AutoCAD and Land Development Desktop and other software to create construction drawings, as built drawings and engineering details. Assist Engineering staff in field surveys including instrument surveys. Research records for related data and information. Produce copies of plans and contract documents and compile into bid documents. Review rough sketches, drawings, specifications, reports, utility and other engineering data for inclusion in the contract design plans and/or as-built plans. Draft detailed drawings of structures and utility systems including roads, gas, electric, steam, telephone, water, sewer, drainage, and buildings in compliance with established BWSC CAD Standards. Create preliminary and final sketches of proposed plans, using the latest version of AutoCad (CAD) and Land Development Desktop software used by the Commission. Create as built plans using the latest versions of AutoCAD and Land Development Desktop software used by the Commission and in compliance with established BWSC CAD Standards. Update site and other plans to ensure compliance with Commissionís standards. Create and assemble visual aids for public meetings and other purposes. Accompany engineers in field to collect data required for preparation of construction drawings and as built drawings. Research record plans and facilities information. Perform related duties as required.

Qualifications

Ability to follow instructions in both written and oral form. High School Diploma or equivalent is required. Proficiency and/or one (1) year of experience in the use of recent versions of AutoCad and Land Development Desktop software used by the Commission. Valid Massachusetts Drivers License is required.

To apply, send resumes to: Boston Water & Sewer Commission, 980 Harrison Ave, Boston, MA, 02119 ATTN: Susan McCorkle, or fax to Human Resources at 617 989-7754.

Salary Range:

$739.47 - $1192.58


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Network Administrator

Essential Functions

The Network Administratorís role is to ensure the stable operation of the Commissionís network. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. The Network Administrator will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion, and provide end user training where required. The Network Administrator also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with Commission goals, industry best practices, and regulatory requirements. Perform network design and capacity planning. Develop, implement and maintain policies, procedures and associated training plans for network resource administration, appropriate use, and disaster recovery. Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices. Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts. Manage security solutions, including firewall, anti-virus, and intrusion detection systems. Manage all network hardware and equipment, including routers, switches, hubs, and UPSs. Assist in the management of VM and MDM environments. Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information. Administer and maintain end user accounts, permissions, and access rights. Monitor and test network performance and provide network performance statistics and reports. Recommend, schedule, and perform network improvements, upgrades, and repairs. Assist in the management of servers, including but not limited to e-mail, print, and backup servers and their associated operating systems and software. Participation in On-Call rotation required (nights & weekends). Perform any related duties as required.

Qualifications

Degree in computer science, information systems and minimum of 3 years equivalent work experience. In-depth technical knowledge of network, PC, and platform operating systems. Working technical knowledge of current systems software, protocols, and standards. Strong knowledge of TCP/IP and network administration/protocols. Experience with devices such as network appliances, switches, and routers. High level of analytical and problem-solving abilities. Ability to conduct research into security issues and products as required. Ability to effectively prioritize and execute tasks in a high-pressure environment. Able to work in a team-oriented, collaborative environment. Strong written and oral communication skills. Strong interpersonal skills. Ability to conduct research into networking issues and products as required. Ability to present ideas in user-friendly language. Highly self motivated and directed. CompTIA Network++ (Preferred) Microsoft MCSA. (Must be willing to complete).

Starting Salary

$1,346.15 - $1,538.46  (Weekly)Apply

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Application Support Analyst/Trainer

Essential Functions

Under the direction of the Director of IT Support and Training or designee, develop and deliver training programs to end users on various software programs and resolve end user problems. Complete incoming service requests from end-users to resolve software application issues. Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made and actions taken through final resolution. Communicate application problems and issues to internal/external developers and the IT support team. Test fixes and perform post-resolution follow-up to ensure problems have been adequately resolved. Identify and learn appropriate software applications used and supported by the Commission. Develop and deliver courses for new and existing software applications, including all course materials, exercises, and skill evaluations. Coordinate with department heads to assess departmental training needs and objectives. Create, administer, analyze, and report on end-user needs and skills assessments. Review and update training materials and documentation. Perform related duties as required.

Qualifications

Bachelorís degree in computer science or information systems. Minimum of 3 years relevant work experience. Experience with technical training. In-depth, hands-on knowledge of enterprise and desktop applications, including Microsoft Office. Proven experience with adult learning principles, methodologies, and course design techniques. Knowledge of trends in computer technology relating to software. Excellent written and oral communication skills, including instructional and presentational skills. Good interpersonal skills. Ability to conduct research into course development and delivery concepts, as well as technical software issues. Good analytical and problem-solving abilities. Familiarity with ITIL methodologies. Preferred: Microsoft Office Specialist (MOS) certification. CompTIA CTT+ (Must be willing to complete certification).

Starting Salary

$1,346.16 - $1,442.31  (Weekly)Apply

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Manager of Human Resources

Essential Functions

Manage and coordinate all human resources activities, including, but not limited to, recruitment, employment, compensation, benefits, FMLA and HRIS. Review and write job descriptions and determine appropriate salary level. Oversee the applicant screening and selection process. Assist in the development and implementation of equitable and competitive compensation programs. Oversee the administration of benefit programs and provide analysis of existing benefit policies and prevailing practices among similar organizations to ensure competitive benefit programs. Assist in the development and implementation of human resource policies and procedures. Implement the provisions of collective bargaining agreements. Act as the Human Resource Module Leader for all PeopleSoft upgrades. Ensure compliance with the Department of Unemployment Assistance (DUA) regarding separation of employment. Other responsibilities include providing testimony on behalf of the Commission; assisting in the development of division budgets, goals and objectives; supervising and training department staff and monitoring employee performance.

Qualifications

Bachelorís degree and five (5) yearsí Human Resources experience required. Knowledge of employment legislation such as the FMLA, ADA, FLSA, ERISA, USERRA and demonstrated oral and written communication skills required. Masterís degree and Professional or Senior Professional in Human Resources certification (PHR/SPHR) or certification in a related field preferred.

Starting Salary

$1,442.31 - $1,538.47  (Weekly)Apply

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Director of IT Infrastructure

Essential Functions

Provide technology infrastructure support and direction that will align with the Boston Water and Sewer Commissionís IT strategy to support the organizationís business objectives. Direct and manage staff responsible for the design, delivery and deployment of back-end IT services such as systems administration, networking, telecommunications equipment and core infrastructure systems and services. Oversee and manage IT operations standards, infrastructure architecture, change control and manage vendor relationships related to enterprise infrastructure. Responsible for leading day-to-day site operations, capacity planning, upgrades and SME support for production and development of infrastructure which will improve the performance, reliability, and scalability of the existing system architecture. This hands-on position drives infrastructure design and assists with a variety of IT support functions. Develop strategic plans for the maintenance, upgrade and implementation of hardware and software that support Commission-wide production and development infrastructure. Responsible for the administration, performance and operation of servers and storage. Specify hardware and software configurations designed to adequately support mission critical applications, software, printing, plotting, computing, and systems networking needs. Manage the data centerís physical environment, including power, space, HVAC, fire suppression systems, planned and unplanned interruptions to business operations. Create solutions and make key decisions to maximize the performance, uptime, and supportability of infrastructure components and systems. Design, update and implement business continuity plans and execute tests for supported systems. Oversee change management activities to minimize the risk of business downtime. Develop IT infrastructure standards, governance policies and technical system documentation. Follow standards and best practices and develop supporting metrics. Install, configure, and maintain network equipment, server equipment, operating system software, systems monitoring software, printers, and plotters. Provide installation and tuning support for SQL Server and Oracle databases. Ensure data integrity is maintained and the Commissionís IT assets are protected from viruses, unauthorized access, hardware and software failures. Accountable for establishing, maintaining and enforcing policies, procedures and processes for day-to-day operations support, deploying software patches, upgrades, and system changes. Implement and maintain industry standard best practices for file system architecture, including archiving, data storage and backups. Oversee or provide expert-level technical system analysis and problem resolution for complex problems. Serves as escalation point to others in IT for complex technical, operational, or process issues. Ensure adherence to collective bargaining agreements and take appropriate disciplinary action as required. Participation in On-Call rotation required (nights & weekends). Perform any related duties as required.

Qualifications

Bachelorís degree in computer science or related field. Ten years of infrastructure management experience with an emphasis on data processing, data management, systems architecture, systems maintenance and systems recovery. In depth experience in managing a Microsoft infrastructure. Remain current on new technologies and platforms. Proficient working knowledge of Microsoft products SQL Server, SSIS, SCCM, and other MS tools and applications that support the infrastructure. Microsoft Exchange Administration necessary. Ability to respond rapidly to changing technology and apply leading edge technology to business needs. Ability to plan and direct IT efforts to improve operational efficiency and service delivery. Exceptional problem solving skills to deliver solutions quickly. Excellent communication skills, both verbal and written are required. Preferred: Masterís degree. MCSE, CCIE and ITIL certification.

Starting Salary

$1,923.08 - $2,307.70  (Weekly)Apply

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Chief Financial Officer

Essential Functions

Direct and manage all activities including multiple and highly complex technical activities of the Finance Department. Plan and review all work processes of Finance Department Staff. Responsible for coordinating all aspects of the Commission's overall financial planning and reporting activities in the development of an integrated annual and long range financial plan which enables the Commission to fulfill all its legal and contractual financial obligations. Establish, formulate, implement and see that staff adhere to all organizational policies and to all financial policies and procedures as they relate to Financial Management Functions including; budgeting, general accounting, debt and investments, risk management, safety and health programs, billing adjustments, liens and other related financial planning and reporting functions. Oversees the Financial Services functions of the Commission to provide for the annual development and implementation of the Commission's Operating and Current Expense Budgets. Direct the annual formulation and analysis of the Commission's Capital Budget and prioritizes projects for inclusion in the three year Capital Improvement Program. Determine annual rate revenue requirements and supervise the setting of rates, fees and charges sufficient to meet required levels and maintain compliance with the Commission's Enabling Legislation and Bond Resolutions. Develop and maintain short term and long term departmental goals and objectives and responsible for ongoing program. Supervise all aspects of financial reporting and maintain books and records in accordance with Generally Accepted Accounting Principles. Oversee the preparation of financial statements and documentation for the annual independent audit, other financial analyses as required and the development of accurate and complete financial statements and annual report. Develop short and long term forecasts of cash receipts, cash transfers and expenditures; develop and maintain five year integrated financial forecasts including operating and capital budget expenditures and projections of rate revenue requirements; revise forecasts as necessary based on changing internal and external factors and perform sensitivity analyses as needed. Coordinate the Commission's participation in the annual review to the Massachusetts Water Resources Authority's proposed capital and current expense budgets and prepare formal comments regarding recommended revisions to those budgets. Maintain relationships and coordinate with public authorities, financial organizations, independent auditors and other providers of services and information, as required to fulfill the duties of the office. Oversee the Treasury Services functions of the Commission to provide sufficient financial resources for Commission operating and capital needs, as well as provide an internal control structure capable for ensuring protection of the Commission's assets. Responsible to provide an adequate cash flow to meet current and projected financial requirement. Oversee the borrowing of funds and collection of rate resources to insure adequate funding for the Commission's operations and capital program. Direct the investments of the cash assets of the Commission. Insures adequate funds to meet commitments by arranging for lines of credit and working and depository accounts in appropriate banks. Recommend long-term financing plans for the Commission. Represent the Commission before the investment community, and the Board of Commissioners. Direct the Commission's Revenue Bond program including consultant feasibility studies, ongoing relationships with financial advisors, legal counsel, underwriters and agencies. Exercise control over the Commissionís financial activities in accordance with statutory regulations, General Revenue Bond Resolution and enabling legislation to ensure sound utilization of financial resources. Perform other related work as may be required to fulfill the duties and responsibilities of the position

Qualifications

A Bachelor's Degree in Business Administration, Public Administration, Accounting, Finance or related field. CPA or MBA preferred. A minimum of ten years of directly related budgeting, finance or accounting experience, eight years of which have been involved in a progressive management capacity. Ability to interact effectively with all levels of management and workforce. Strong leadership ability, effective communication skills, both written and oral. Must possess strong analytical and organizational skills and have extensive knowledge of multiple technical and operational areas at the senior staff level.

Starting Salary

$1,781.72 - $2,761.20  (Weekly)Apply

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