The illegal operation of fire hydrants is dangerous and can result in breaks and the malfunction of the hydrant when needed for fire emergencies. Keep neighborhoods safe; report open hydrants to 617-989-7000.
Boston Water and Sewer Commission (BWSC) is a dynamic public agency, comprised of approximately 500 employees consisting of engineers, planners, financial staff, information technology specialists, customer service representatives, skilled laborers and many others. BWSC owns and operates the water distribution, wastewater collection and stormwater drainage systems that service the City of Boston. As the largest retail water and wastewater utility in New England, we are committed to providing the most efficient, cost effective water and wastewater services to the residents and businesses of Boston.
BWSC's dedicated staff employs today's cutting edge technology to get the job done and we offer our employees excellent benefits including health and life insurance, tuition assistance, subsidized transportation and more.
Employees must be Boston residents on their date of hire and for the duration of their employment subject to BWSC policies and collective bargaining agreements.
BWSC is an Equal Opportunity/Affirmative Action Employer.
Hiring of a prospective employee is conditioned upon a negative drug screen.
You are invited to apply for any open position listed for which you are qualified.
We are located on several MBTA bus routes and visitors' parking is available on-site. Our office is open Monday through Friday, 8:00AM to 5:00PM.
Come join our team!
Develops and delivers training programs to end users on various software programs and resolves end user problems. Completes incoming service requests from end-users to resolve software application issues. Performs hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. Records, tracks, and documents the problem-solving process, including all successful and unsuccessful decisions made and actions taken through final resolution. Communicates application problems and issues to internal/external developers and the IT support team. Tests, fixes and performs post-resolution follow-up to ensure problems have been adequately resolved. Identifies and learns appropriate software applications used and supported by the Commission. Coordinates with department heads to assess departmental training needs and objectives. Develops and delivers courses for new and existing software applications, including all course materials, exercises, and skill evaluations. Creates, administers, analyzes, and report on end-user needs and skills assessments. Reviews and updates training materials and documentation. Performs similar or related work as required, directed or as situation dictates.
Bachelorís Degree in computer science or information systems. Minimum of 3 years of relevant work experience including experience with technical training. Knowledge, Ability and Skill: Knowledge: In-depth, hands-on knowledge of enterprise and desktop applications, including Microsoft Office. Proven experience with adult learning principles, methodologies, and course design techniques. Knowledge of trends in computer technology relating to software. Ability: Ability to conduct research into course development and delivery concepts, as well as technical software issues. Good analytical and problem-solving abilities. Skill: Familiarity with ITIL methodologies. Good written and verbal communication skills. Preferred: Microsoft Office Specialist (MOS) certification. CompTIA CTT+ (Must be willing to complete certification).
Performs various professional and technical engineering tasks for the Operations Division. (The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Prepares technical and professional reports for submission to regulatory authorities and agencies. Utilizes and instructs personnel in the use of Closed Circuit Television (CCTV) equipment to inspect the condition of sanitary sewer and storm drain infrastructure. Prepares condition assessment reports to document the results of field investigations performed and recommended corrective measures. Performs office work: updates various databases, writes technical reports, completes work orders, document and catalogue inspection data. Performs and oversees personnel in the installation, calibration, and maintenance of sewer meter and other electronic recoding equipment. Downloads sewer meter data and perform analysis and prepare graphics to interpret flow, velocity, and level measurements. Develops procedures and scope for water distribution leak detection surveys as well as their implementation as performed by BWSC personnel or Consultants. Oversees personnel conducting sewer dye testing and may perform testing to ensure proper connections to sanitary and storm drain lines. Performs diagnostic tests including: rain gauge analysis and maintenance, fire flow testing, smoke testing, measurement and documentation of groundwater well readings, survey level runs, illegal connection investigations, and inflow connection investigations; prepares GIS corrections. Acts as a hazardous material spill response representative: investigates reports of illegal dumping, oil spills, and other hazardous materials that may enter the BWSC sewer/drain systems and harm the ecosystem that exists in our harbor via the outfalls. Collaborates with Boston Police and Fire Hazmat and Boston Environmental Strike Team. Manages Commission contracts for CCTV, Leak Detection and other related professional services. Maintains public relations customer service in order to ensure best possible outcome for the customer. Performs similar or related work as required, directed or as situation dictates.
Bachelorís Degree in Civil Engineering required. Three to five years related experience required with some supervisory experience highly preferred. Must possess a valid Massachusetts Driverís License.
Performs various entry level administrative and technical engineering tasks. Responsible for engineering design and ensures that quality standards and inspections are obtained. (The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.) Design sewer, drain and water construction projects involving new and rehabilitated water and wastewater facilities for the Capital Improvement Programs. Provide field surveys including Total Station surveys for planning and construction projects. Prepares project analysis using engineering software for hydraulic analysis. Prepare designs with the use of AutoCad. Prepare and review construction drawings, specifications, contract documents and contract estimates. Evaluate designs submitted for review by other agencies, consultants, developers and utilities to determine compliance with Commission standards and effects of new construction on commission facilities. Provide consultants, utilities, contractors and the general public with engineering information. Perform engineering investigations and recommendations relating to the operation and maintenance of the sewer and water systems. Prepare clear and concise technical reports related to investigations and project design. Required to work any emergency as directed by the Commission or designee. Performs similar or related work as required, directed or as situation dictates.
Bachelorís Degree in Civil Engineering or Civil Engineering Technology is required. Up to six months experience desired. Must possess a valid Massachusetts Driverís License.
Perform various administrative tasks and respond to inquiries from Commission personnel, private contractors, other agencies and the general public utilizing Geographic Information System data. Write, type or enter information into computer databases to prepare routine and non-routine correspondence, work orders, permits and other forms utilizing Geographic Information Systems (GIS). Responsible for the maintenance of GIS data, executing, ensuring adherence to data standards, procedures and quality control of data. Prepare and analyze reports using GIS and other data. Research Commission databases and interpret information for customer use. Assist in the preparation of applications for a wide variety of permits. Maintain manual and electronic databases and files. Responsible for the electronic tracking of site plan documents into GIS and other databases. Read and interpret construction drawings, site plans and blueprints. Act as a liaison between Commission personnel, customers and public agencies. Provide input in database enhancement and system upgrade. Participate in installation, testing, and acceptance of software. Recommend development designs for new or modified database elements. Answer telephones, screen calls, take messages and respond to public and internal requests for information. May assist in training of users in the use of applications. May assist in the design and implementation of applications, attend training and execute applications. May assist in developing and following GIS database standards for content, format, design and maintenance procedures. Perform other duties as assigned or required to fulfill the function of the position.
High School Diploma or GED required.Three (3) years experience in the principles and practices of cartography, computer mapping and spatial processing methods is required. A Bachelorís Degree in Geography, Computer Science, Planning, Engineering or related discipline may be substituted for experience requirement. Must have a working knowledge of Commission standards and specification for construction of sewer, water and drain installations. Experience with engineering drafting and field data techniques is preferred. Ability to perform essential functions of position while working in a team oriented atmosphere. Ability to follow directions in both written, graphical and oral form