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Did You Know?

Sewer backups and overflows are typically the result of grease buildup which can cause property damage, environmental problems and other health hazards. The easiest way to solve grease problems and help prevent overflows is to keep fats, oils and grease out of the sewer system. Never pour grease down sink drains or into toilets.

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We'd really like to hear what you have to say. You can write us at BWSC 980 Harrison Ave. Boston, MA 02119 or you can use the form on this page. If you are reporting a problem, please include as much information as possible. Phone numbers to our main departments are listed below. Switchboard operators are present 24 hours a day.

For job inquiries, please visit our Employment page.

Main Number
Customer Service
Collections
Operations
TTY

(617) 989-7000

(617) 989-7800

(617) 989-7070

(617) 989-7900

(617) 989-7780

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