Programs and Guidelines
As part of our effort to provide excellent customer service, BWSC offers a number of programs that can assist you. Below is a brief description of each program.
Sewer Lateral Financial Assistance Program
BWSC's Sewer Lateral Financial Assistance Program is designed to assist property owners with the repair or replacement of their sewer laterals.
Sewer Lateral Financial Assistance Program
Leak Up To Owner Program
When a service pipe leaks, it is essential that it be fixed promptly and correctly. The results of a water service pipe leak can be destructive as well as pose health risks. BWSC refers to a water service pipe leak that occurs on private property, which is the owner’s responsibility to repair, as a leak up to owner, or LUTO.
Sewer Abatement Guidelines
Customers may be eligible for a sewer abatement if water that enters a home or building does not enter BWSC's sewer system.
Sewer Abatement
Commercial Kitchen Grease Trap Guidelines
Grease traps are required in restaurants and food establishments. For more information on grease traps review the Commercial Kitchen Grease Trap Guidelines.
Commercial Kitchen Grease Trap Guidelines
Business Stormwater Pollution Prevention
Pollutants can be harmful to water quality and the environment. When it rains or snows, anything on the ground including chemicals, pesticides, fertilizers, pet waste, automotive fluids, and motor oil can flow over driveways, parking lots, sidewalks, and streets into BWSC's storm drain system, which flows into our brooks, rivers, ponds, and Boston Harbor.