Skip to main content

BWSC Closure

5:00 PM 06/17/2025

Boston Water and Sewer Commission Headquarters (980 Harrison Ave) will be closed, Thursday June 19, 2025 in observance of Juneteenth. For 24-hour emergency service, please call (617) 989-7900.

617-989-7000
 
My Account

Secondary Menu

  • Contact Us
  • News & Events
  • About BWSC
Boston Water and Sewer Commission Logo

Main Menu

617-989-7000
  • Residential Customers
    • Main Menu
    • Residential Customers Overview
    • Residential Services
    • Residential Rates
    • Residential Billing Info & Assistance
    • Home Safety
    • Residential Programs, Guidelines & Assistance
    • Residential FAQs
  • Business Customers
    • Main Menu
    • Business Customers Overview
    • Business Services
    • Business Rates
    • Business Billing Info & Assistance
    • Business Safety
    • Business Programs, Guidelines & Assistance
    • Business FAQs
  • Builders & Contractors
    • Main Menu
    • Builders & Contractors Overview
    • Final Site Plan Lookup
    • General Information
    • Site Plan Requirements
    • Bidding Opportunities
    • Applications, Inspections & Permits
  • Projects & Maintenance
    • Main Menu
    • Project Lookup
    • Preventative Maintenance
  • Environment & Education
    • Main Menu
    • Environment & Education Overview
    • Water, Sewer & Stormwater
    • Lead & Your Water
    • Rainfall & Garden
    • Climate Resiliency
    • For Teachers & Students
    • Map Room
    • Green Programs
    • The Water Truck
    • Fleet Electrification
  • Search

What can we help you find?

Search

General Information

Breadcrumb

  1. Builders & Contractors
  2. General Information

Builders & Contractors

  • Builders & Contractors Overview
  • Final Site Plan Lookup
  • General Information
  • Site Plan Requirements
  • Bidding Opportunities
  • Applications, Inspections & Permits

BWSC has developed and prepared a number of documents, guidelines and forms that are necessary to initiate and complete a project. Whether you are a developer, builder, architect, engineer or homeowner, you will need to familiarize yourself with these documents before you start your project. BWSC maintains an archive of historical and contemporary maps, connection cards, record plans, takings, easements and other detailed information to help you successfully plan, research and complete your project.

When planning for connection repairs, account reactivation or demolition, you will need to complete and submit a General Service Application (GSA) with all supporting documents to BWSC before any repair work can proceed.

 

Property Research Information

Connection Repairs Information

Demolition Information

Fire Flow Information

 

Customer Service

617-989-7800

Report an Emergency

617-989-7000

Footer menu

  • Privacy Policy
  • Sitemap
  • Report an Incident
  • Newsletter signup
  • Careers
  • Hours & Location
  • Contact Us
  • Standard Details

Footer Middle Menu

  • Residential Customers
    • Billing Info & Assistance
    • Buying or Selling Property
    • Residential Rates
    • Conservation Tips & Kits
  • Business Customers
    • Business FAQs
    • Programs & Guidelines
  • Builders & Contractors
    • Bidding Opportunities
    • Final Site Plan Lookup
    • Permits & Forms
Copyright © 2025 Boston Water and Sewer Commission
Powered by I.F. I.F. Logo