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Temporary side entrance in effect

3:19 PM 03/15/2023

Attention BWSC Customers. Beginning Tuesday March 7th renovations will commence on the front entrance of 980 Harrison Ave. Therefore, there will be no accessibility to the building via the double doors until further notice. A temporary side entrance in order to conduct business will be made available. The temporary entrance is in compliance with ADA regulations and our security team will be stationed there to provide assistance as needed. 

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We strive to provide our business customers with the highest quality water and sewer service. We want our customers to understand the value of these systems and how well-maintained systems protect the environment.

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When purchasing property, water and sewer charges must be finalized with the seller to ensure that unnecessary charges are not passed onto the buyer.  

 

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If you have moved or need to change the name on your bill, a Change in Ownership/Billing Name/Address form should be completed.

The form is available to fill out online, download and print, or picked up at BWSC’s offices. This form applies to condominium associations, apartment buildings, etc., which have authorized property agents to receive and pay the BWSC bills.

The completed form can be mailed to:

              Boston Water and Sewer Commission
              Attn: Customer Service
              980 Harrison Avenue
              Boston, MA 02119

or fax to 617-989-7710 Attn: Customer Service

Change of Address/Billing Name Form

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In the event your service is terminated, the property owner must contact BWSC's Customer Service at 617-989-7800. For more information visit the Service Termination and Restoration page.

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