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Temporary side entrance in effect

3:19 PM 03/15/2023

Attention BWSC Customers. Beginning Tuesday March 7th renovations will commence on the front entrance of 980 Harrison Ave. Therefore, there will be no accessibility to the building via the double doors until further notice. A temporary side entrance in order to conduct business will be made available. The temporary entrance is in compliance with ADA regulations and our security team will be stationed there to provide assistance as needed. 

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Programs and Guidelines

As part of our effort to provide excellent customer service, BWSC offers a number of programs that can assist you. Below is a brief description of each program.

Lead Replacement Incentive Program

Excessive amounts of lead in the body can present health risks. Lead generally is not present in source water but can enter the tap water through corrosion of plumbing materials. Prior to 1950, lead was used for exterior plumbing connections and can be found in older buildings. If the service line at your property is made of lead, you are encouraged to utilize the Lead Replacement Program to replace it and protect the health of residents in the building.

Lead Replacement Incentive Program Page

Leak Up To Owner Program

When a service pipe leaks, it is essential that it be fixed promptly and correctly. The results of a water service pipe leak can be destructive as well as pose health risks. BWSC refers to a water service pipe leak that occurs on private property, which is the owner’s responsibility to repair, as a leak up to owner, or LUTO.

LUTO Program Page

Sewer Abatement Guidelines

Customers may be eligible for a sewer abatement if water that enters a home or building does not enter BWSC's sewer system. 

Sewer Abatement Page

Sewer Lateral Financial Assistance Program

BWSC's Sewer Lateral Financial Assistance Program is designed to assist property owners with the repair or replacement of their sewer laterals. 

Sewer Lateral Financial Assistance Program Page

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