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BWSC Award

10:52 AM 11/07/2025

Boston's Water Judged Top Tap in New England. Get ready to cheer us on in Washington DC next June as we go for National Best Tasting Tap Water. Boston in 2014 won "Best of the Best" and we are looking to do it again!  Read the full press release here.

Press Release

Lead Sampling

11:04 AM 10/17/2025

Boston’s water quality sampling taken of 33 homes with lead service lines during the fall of 2025 sampling found elevated levels of lead in drinking water in 4 homes.  As a reminder, all of Boston’s water mains are lead free.  However, some older homes in Boston may have a lead water service line. BWSC has produced a new PSA on Lead you can find in the notice.

Lead Sampling Notice
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If You Suspect a Leak in Your System

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  4. If You Suspect a Leak in Your System
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Metering

Learn more about how the BWSC meters water.

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If BWSC or a property owner suspects that a meter is registering improperly, the meter will be tested by BWSC. The meter is the property of BWSC and if found to be defective, will be removed and a new one will be installed.   

Most BWSC meters have a small red triangle that will only move if water is flowing through the meter, even if only a small amount. Meters do not move unless water is flowing. 

 

 

To check for leaks, make sure no one in the building is using water or check the meter around 3:00 AM. If the red triangle is moving, you might have a leak and should check all plumbing.

If you still suspect you have a leak call Customer Service at 617-989-7800.

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