My Account – Changes Coming Soon!
Our new website is the 1st step in our efforts to give you more and better functionality for billing and payments. Step 2 is our new billing system, which goes live in the 2nd half of 2019 and will offer the following:
- New customer self-service portal
- E-bill … opt out of your paper bill
- New bill format
- Increased efficiency for our staff to serve you
Thank you for your patience during this transition period.
To check your balance or make payments by phone, please call 844-470-5881.
If you have a question about your billing statement, please complete the form below to contact us online or call Account Services at 617-989-7800.